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Utilities Clerk
Location:
Penticton
Description:
Penticton is a vibrant, innovative, healthy waterfront city focused on sustainability, community, and economic opportunity. At the City of Penticton, our goal is to serve our residents, businesses, and visitors through good governance, partnership and the delivery of effective and community-focused services. The City of Penticton's Revenue & Collections department is in search of a highly motivated and energetic individual for the position of Utilities Clerk. The Revenue & Collections department is responsible for billing and collecting a variety of service fees and taxes. These include fees for the City's electricity, water and sewage as well as property taxes. This department also provides collection services on behalf of a number of external organizations as their taxes are included in our property tax notices. Reporting to the Revenue Supervisor, the Utilities Clerk is responsible for assisting the City's Utilities customers with the day-to-day management of their accounts, understanding their utility bills, and collection of overdue accounts. Key Responsibilities: Receives requests, in person and in writing, for " sign on" for electrical and water connections, completes forms, and issues receipts. Assigns account numbers and searches tax roll number. Changes, transfers and initiates the accounts, as requested. Answers customer inquiries and complaints concerning utility bills, checking complaints and making adjustments, where appropriate. Act as first point of contact for customers before escalating to the Utility Technician. Receives requests for termination of service, arranges meter reading and billing, calculating charges and deposits. Checks final bills against applications for termination, make necessary adjustments and transfers of credits or debits. Composes standard letters and correspondence as required. Calculates accounts for electrical and water rates including any penalties or excess charges. Arranges for meter. Visit ListedBuy for more information.
Company:
City Of Penticton
Posted:
May 23 on ListedBuy
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More About this Listing: Utilities Clerk
Utilities Clerk is a Clerical Clerk Job at City of Penticton located in United States. Find other listings like Utilities Clerk by searching Oodle for Clerical Clerk Jobs.
Utilities Clerk is a Clerical Clerk Job at City of Penticton located in United States. Find other listings like Utilities Clerk by searching Oodle for Clerical Clerk Jobs.