George Mason University
This listing was posted on Broadbean.
User Services Assistant
Location:
Fairfax, VA
Description:
Department: University LibrariesClassification: GMU WorkerJob Category: Part-Time / Hourly WageJob Type: Part-TimeWork Schedule: Opener Position: Sunday: 11:45AM-4PM; Monday, Tuesday, Thursday: 7:30AM-2PM; Friday: 7:30AM- 12PM (26.5 hours)Location: Fairfax, VAWorkplace Type: On Site RequiredSalary: Hourly Rate: $20.00Criminal Background Check: YesThe George Mason University Access Services Department is looking for an innovative and service-oriented person to enhance and support user services and experience at the Fenwick Library, George Mason University's flagship library. George Mason University has a strong institutional commitment to achieving excellence and diversity among its faculty and staff and encourages candidates to apply to enrich Mason's academic and culturally inclusive environment.About the Position:This position is responsible for providing courteous assistance to patrons at the Fenwick Library service desk on the Fairfax Campus and aide in the closing procedures of the building at the end of the day. Responsibilities: * Providing courteous service assistance to patrons at the library services desk and ensuring that Access Services staff also interact in a professional, fair, and consistent manner with all library patrons and staff; * Work with Access Services staff, student assistants, and University-provided security guards to properly close Fenwick Library on assigned days; may serve as responsible party in charge of facilities and services during days, evenings, and weekend hours when staff in library administration or Access Services are not available; * Charging out library materials, discharging returned materials, accepting payments for fines and fees, answering informational and basic reference questions, working with student assistants who staff the public service desk, and providing other related customer service; * Serving as senior person in charge of facilities and services during days, evenings, and weekend hours when staff in library administration or supervisor are not available; and * Other duties as assigned. Required Qualifications:Applicants must have the following required qualifications, knowledge, skills and abilities: * Demonstrated knowledge using a library software platform, office productivity software, or computer equipment and software; * Strong customer service skills; * Aptitude for accurate and detail-oriented work; * Solid organizational skills, including the ability to manage competing priorities for self and others, meet deadlines, and exercise good judgment; * Effective interpersonal and communication skills (written and oral) for providing customer service in a diverse, academic environment and for interacting with library staff, faculty, students, and members of the public; * Well-developed analytical and problem-solving skills; and * Ability to remain calm, negotiate fairly and rationally, and exercise sound judgment under time pressure or in emotionally charged situations. Preferred Qualifications:The following education and/or skill sets are preferred: * Library experience providing circulation and reference services; * Demonstrated knowledge of and experience with current library systems (such as Alma) and research resources (such as EBSCO, JSTOR, ProQuest, etc.); and * Experience supervising staff or student assistants. Instructions to Applicants: For full consideration, applicants must apply for User Services Assistant at https://jobs.gmu.edu/. Complete and submit the online application to include three professional references with contact information, and provide a cover letter and resume.Posting Open Date: April 3, 2024For Full Consideration, Apply by: April 17, 2024Open Until Filled?: YesMason Ad StatementMason is currently the largest and most diverse university in Virginia with students and faculty from all 50 states and over 135 countries studying in over 200 degree programs at campuses in Arlington, Fairfax and Prince William, as well as at learning locations across the commonwealth. Rooted in Mason's diversity is a campus culture that is both rewarding and exciting, work that is meaningful, and opportunities to both collaborate and create.If you are interested in joining the Mason family take a look at our current opportunities and catch some Mason spirit at jobs.gmu.edu/!George Mason University, Where Innovation is Tradition.Equity StatementGeorge Mason University is an equal opportunity/affirmative action employer, committed to promoting inclusion and equity in its community. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any characteristic protected by law.Campus Safety InformationMason's Annual Security and Fire Safety Report is available at http://police.gmu.edu/annual-security-report/
Company:
George Mason University
Posted:
April 4 on Broadbean
Visit Our Partner Website
This listing was posted on another website. Click here to open: Go to Broadbean
Important Safety Tips
- Always meet the employer in person.
- Avoid sharing sensitive personal and financial information.
- Avoid employment offers that require a deposit or investment.
To learn more, visit the Safety Center or click here to report this listing.
More About this Listing: User Services Assistant
User Services Assistant is a Clerical Assistant Job at George Mason University located in Fairfax VA. Find other listings like User Services Assistant by searching Oodle for Clerical Assistant Jobs.
User Services Assistant is a Clerical Assistant Job at George Mason University located in Fairfax VA. Find other listings like User Services Assistant by searching Oodle for Clerical Assistant Jobs.