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Urgent Care Manager
Location:
East Bridgewater, MA
Description:
Compass Medical is a physician-owned & directed healthcare company. Compass Medical is a fully integrated healthcare provider that offers high-quality healthcare solutions from several locations south of Boston, Massachusetts. We offer Primary Care, Walk-In Urgent Care, and some Specialty Care - including Cardiovascular, Radiology & Imaging, Medical Laboratory, and more. General Summary / Overview Statement: This exempt management position, Urgent Care Manager, direct plans and coordinates the operational, clinical, and administrative efforts of the practices or department. The manager is a liaison to providers and administration, manages and develops staff, analyzes workflow, oversees the sites/department budget, etc. The manager is responsible to assure the coordination of quality cost-effective care. Principal Duties and Responsibilities: • Performs as the liaison between providers and administration.• Develops short- and long-term work plans for the goals of the department.• Develops appropriate protocols and trains staff in such, relevant to the department.• Oversees daily office operations and delegates authority to assigned supervisors and staff. • Develops workflow and implements changes according to the needs of the department.• Develops and implements, with supervisors and staff, both short- and long-term work plans.• Manages the sites/department budget.• Develops guidelines for prioritizing work activities, evaluating effectiveness, and modifying activities as necessary. • Oversees clinical and clerical schedules, ensuring sites are staffed appropriately.• Assists in the recruiting, hiring, orientation, development, and evaluation of Urgent Care staff, including corrective actions. • Responsible for the selection, orientation, development, training, and evaluation of all staff.• Assures the sites/department is in compliance with related regulatory offices and guidelines, (ex. OSHA, HIPAA, DPH, corporate policies and procedures, etc).• Serves as the liaison between departments and external agencies, vendors, etc.• Ensures optimal customer service, is the liaison for patients, and follows through on all patient complaints in accordance with company policies.• Collaborates with providers to ensure quality patient care and services. • Participates in professional development activities to keep current with health care trends and practices.• Regularly evaluates the department for effectiveness in workplace protocols, workflow, and patient satisfaction.• Oversees and approves office supply inventory.• Performs other related duties as designated. Qualifications: • Demonstrate knowledge of HIPAA• Previous experience managing a healthcare practice • Leadership qualities and ability to manage changing priorities• Ability to exercise diplomacy to resolve related issues• Associates, Bachelor's or Nursing Degree preferred Skills and Abilities: • Knowledge of medical practice management, terminology, budgeting, and reimbursement policies.• Demonstrated skill in planning, organizing, delegating, and supervising.• Ability to evaluate the effectiveness of existing methods and procedures.• Demonstrated problem-solving skills• Excellent verbal and written communication skills Working Conditions: • This is a sedentary position and may require extended periods of time at a workstation using a keyboard and mouse. • Frequent talking, hearing, and occasionally walk, stand, stoop, kneel, crouch, lift, and ability to adjust vision for close visualization-oriented tasks. • Work is performed in an indoor environment and with both natural and artificial lighting. • Exposure to patients in various states of hygiene & emotional condition.• Potential risk of exposure to bloodborne and airborne pathogens and bodily fluids.• Potential exposure to communicable viruses, disease, and infection.• Potential traumatic medical situations or patients experiencing pain or discomfort.• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions._______________________________________ Please apply online. Please no telephone calls. Please no faxing, mailing, or hand-delivering resumes. ALL RECRUITMENT IS INITIALLY PERFORMED THROUGH THE BUSINESS OFFICE IN EAST BRIDGEWATER. PLEASE DO NOT CONTACT OUR CLINICAL SITE FOR INFORMATION. Compass Medical Business Office 362 North Bedford Street Route 18 East Bridgewater, MA 02333 www.CompassMedical.net Job Posted by ApplicantPro
Company:
Compass Medical, P.C.
Posted:
December 26 2023 on ApplicantPro
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More About this Listing: Urgent Care Manager
Urgent Care Manager is a Executive Manager Job at Compass Medical, P.C. located in East Bridgewater MA. Find other listings like Urgent Care Manager by searching Oodle for Executive Manager Jobs.
Urgent Care Manager is a Executive Manager Job at Compass Medical, P.C. located in East Bridgewater MA. Find other listings like Urgent Care Manager by searching Oodle for Executive Manager Jobs.