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UnitedHealthcare Geriatric Support Services Coordinator (GSSC) | Support Services in Customer Serv1

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UnitedHealthcare Geriatric Support Services Coordinator (GSSC)

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Location:
Lynn, MA
Description:

Duties: The Commonwealth Care Alliance (CCA) Geriatric Support Services Coordinator (GSSC) participates in the CCA Senior Care Options (SCO) primary care team to develop, authorize, coordinate, and monitor consumer-centered community-based services to an assigned number of CCA SCO/Element Care members in collaboration with the CCA SCO/Element Care Nurse Case Managers and under the supervision of the SCO Program Manager. The Geriatric Support Services process begins with a comprehensive needs assessment, completed as part of an interdisciplinary team. Requires a thorough knowledge of available community services, an understanding of both formal and informal support systems, and an ability to interface and collaborate with those systems to ensure the elder's needs are met. The position entails extensive coordination, follow-up, and feedback to clients and services providers, as well as recordkeeping incompliance with regulations. This position shall not provide GSSC services for any other SCO contractor. Qualifications : Minimum of a Bachelor's Degree with two (2) years of professional experience in the care of persons over the age of sixty-five (65) with at least one (1) year involving work in a setting where people over sixty-five (65) receive health care or community long-term care services (e.g. hospital, nursing facility, community health agency, or interdisciplinary program within the ASAP) or be a licensed Social Worker by the commonwealth of Massachusetts with continuing education units in the Geriatric practice required. Possess the knowledge and skills necessary to work successfully as a member of an interdisciplinary team to provide or arrange for community long-term care. Successfully completed the Commonwealth Care Alliance training(s) programs. Ability to make proper judgments, demonstrated leadership qualities, good written and verbal skills, and ability to maintain effective interpersonal relationships with staff members, consumers and partners. Proficient in the use of computer systems, including but not limited to, Windows based software application including but not limited to Word, Excel, PPT and Outlook. Ability to process information accurately. Ability to work both independently and as part of a team. Professional demeanor and ability to handle confidential materials with discretion. Must have reliable transportation and valid driver's license for community outreach and home visits. Bilingual - Spanish speaking is required. Hours: Full time, 40 hours per week (Monday-Friday) GLSS is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. GLSS strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, sex (including pregnancy), age, national origin or ancestry, ethnicity, religion, creed, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment. GLSS complies with the Americans with Disabilities Act (ADA), as amended by the ADA Amendments Act, and all applicable state or local law. *GLSS will provide reasonable accommodations to applicants with disabilities upon request.*
Company:
Greater Lynn Senior Services
Posted:
December 26 2023 on ApplicantPool
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More About this Listing: UnitedHealthcare Geriatric Support Services Coordinator (GSSC)
UnitedHealthcare Geriatric Support Services Coordinator (GSSC) is a Customer Service Support Services Job at Greater Lynn Senior Services located in Lynn MA. Find other listings like UnitedHealthcare Geriatric Support Services Coordinator (GSSC) by searching Oodle for Customer Service Support Services Jobs.