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Technology Assistant
Location:
Decatur, IL
Description:
We are looking to add to our Prairieland family in Decatur, IL. Prairieland is seeking a part-time Technology Assistant. Associates degree in Information Technology preferred or 5 years equivalent technical work experience required. Part-time benefits include vacation and sick time, schedule is 20 hours per week, Monday through Friday. GENERAL DESCRIPTION Under the direct supervision of the Administrative Assistant/Technology Coordinator and Executive Director, supporting and assisting the Technology Coordinator in the maintenance of Databases and the Technology and Equipment programs for the agency. JOB RESPONSIBILITIES Provides support to the Executive Director, Associate Executive Director/Development, Program Managers, ISC's, Administrative Assistant/Technology Coordinator and Administrative Reception Staff, with troubleshooting and maintenance of the Databases and the Provisio Platform (Birdseye) Ability to set up any new technology from original purchase. Ensures that all necessary applications and program are installed and ready for all existing and new employees regardless of the technology. Provides technical equipment support for all of the computer technology and equipment, smart and android phones and e-mail communication in the office and for ISC Staff. Ensures compliance with HIPPA guidelines by ensuring all computers and laptops of PSCI have the DHS encryption software installed. Provides support and is familiar with all of the Individuals served paperless files on the PSCI server. Assists Technology Coordinator with the Avaya phone system and directory via the Manager App Assists Technology Coordinator with requesting Digital IDs through DHS for all employees. Works with the Technology Coordinator to process and distribute designated reports for Executive Director, Associate Executive Director/Development, Program Managers and ISC's. Assists Technology Coordinator in the development of and distribution of custom Provisio/Birdseye reports for all Agency Staff as required. Advises the Technology Coordinator about problems within assigned area of responsibility. Assists in the proper functioning and maintenance of the phone system, copier and postage meter machine, in the most efficient and cost-effectively manor to meet the needs of PSCI. JOB QUALIFICATIONS Familiar with programs of the Department of Human Services - preferred Graduation from High School Associates degree preferred or equivalent experience required. Five of more years of technical work experience. Skills in typing, word processing, data entry and current technology required. Current computer and phone technology required. Proficient with Microsoft Office and other basic computer software. Demonstrates effective and diplomatic oral and written communication skills. Demonstrates thorough knowledge of general office procedures and have the ability to work with a minimum amount of supervision. Demonstrate the ability to work cooperatively with staff and individuals served and appropriately maintain all confidential information. Must have the ability to follow directions and to accept constructive criticism. Must have the flexibility to work hours outside the normal workweek. Must be able to travel as required. PHYSICAL EXPECTATIONS Must be able to read, write and communicate effectively. Must be able to ambulate, sit and bend. Must be able to carry files. Must be able to lift up to 20 lbs. or pull a carrier.
Company:
Prairieland Service Coordination
Posted:
December 26 2023 on ApplicantPro
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More About this Listing: Technology Assistant
Technology Assistant is a Clerical Assistant Job at Prairieland Service Coordination located in Decatur IL. Find other listings like Technology Assistant by searching Oodle for Clerical Assistant Jobs.
Technology Assistant is a Clerical Assistant Job at Prairieland Service Coordination located in Decatur IL. Find other listings like Technology Assistant by searching Oodle for Clerical Assistant Jobs.