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Syteline Administrator
Location:
Austin, TX
Description:
ABOUT US: Travis Association for the Blind/Austin Lighthouse (TAB) a non-profit organization, was founded in 1934 by Dr. Henry L. Hilgartner and other civic-minded citizens of Austin to provide a setting where blind men and women could come to learn skills and create products that were sold door to door. Today, Travis Association for the Blind stays true to the mission established in 1934 by providing opportunities for economic and personal independence for people who are blind, visually impaired, or deaf blind by creating, sustaining, and improving employment. We continue to grow and expand the services we provide to blind Texans. Our Core Values guide us in everything we do: LIGHT : L eadership, I ntegrity, G rowth & Innovation, H eart, and T eamwork. TAB offers a variety of benefits to include : 403(b) retirement plan; health insurance; dental insurance; vision insurance; employee assistance program; life insurance; paid time off; paid holidays; employee appreciation events; and more. Job Summary Responsible for ensuring that company ERP needs are met and aligned with business strategy and operating needs, specifically Syteline. Responsibilities Oversees and maintains the INFOR Syteline system and daily operations, as well as instances of implementations. Oversees and maintains any third-party integration for the system. Analyzes recommended patches from INFOR in order to conclude any impacts these could have. Prepares reports and presentations Operations and Finance leaders Collaborates with IS Support on a regular basis. Provides end-user technical support and database maintenance. Operates as a business partner to the Operations, Sales/Customer Service, and Finance functions within the company to improve knowledge, efficiency and customer service. Manages new initiatives in support of operational productivity and informational increase for Sales and Operations business functions. Provides support and leadership for project efforts associated with the implementation and continuous upgrades and expansion of system capabilities. Utilizes a collaborative approach with internal customers, outside resources and technology resources and partners. Provides back-end website support including SSL certificate renewals and DNS registration Analyzes software application issues and determine effective course of action to improve operational functionality Ensures strict adherence to software licensing rules and maintains careful records Works closely with vendors, contractors and the development teams to resolve certain issues that cannot be resolved in-house Serve as primary Subject Matter Expert (SME) for the ERP system Proactively anticipates issues and makes recommendations Interfaces with software vendors for application bug resolution or application maintenance issues Participates in routine meetings related to the ERP system and core IT Operational systems Leads the evaluation, testing, and implementation of new modules and upgraded software Supports computer systems and other on-site hardware Responds promptly to end user and management needs Maintains security administration of ERP system and ensures users have proper access levels to the appropriate functionality Establishes and maintains effective working relationships with end users and suppliers Authors and maintains the User Manual for staff. Complies with and assists other employees in understanding and complying with TAB's policies and procedures. Behaves in accordance with the key behaviors aligned with TAB's Core Values of Leadership, Integrity, Growth & Innovation, Heart and Teamwork (LIGHT). Performs other duties as assigned Minimum Education and Experience Bachelor's degree in Computer Science or Information Science preferred 3+ years' experience with Syteline preferred 5+ years' experience with Project Management 7+ years' experience in IT Proven experience with Analytics and Business Intelligence tools, Cognos report writing and MS SQL Relational Databases. Proven program/project management experience in implementation of complex, integrated, business applications for multi-site manufacturing ERP with INFOR Syteline experience. Advanced proficiency in computer programs for Microsoft Office Suite. Previous administrative experience with INFOR Syteline and associated applications. Knowledge, Skills and Abilities Detailed Syteline ERP knowledge and understands the application and system processes. Strong business acumen. Strong change management skills Superior interpersonal abilities with the ability to participate effectively on cross-functional teams. Ability to get along with diverse personalities in a tactful, mature and flexible manner. Exceptional organizational skills with ability to manage multiple projects and effectively establish priorities. Excellent attention to detail with strong verbal and written communication skills with ability to present to a variety of audiences. Strong sense of urgency, problem solving skills, and commitment to continuous quality improvement. Ability to work well under pressure and meet timelines in a fast-paced environment. Demonstrate strong initiative, establishes personal goals, and takes responsibility for meeting them within defined timelines Strong trouble-shooting abilities to diagnose and resolve problems Must be a self-starter capable of working both independently and as a member of a team Excellent customer service skills and orientation Strong ethics and discretion with confidential or sensitive information Possesses cultural awareness and sensitivity Supervisory Responsibility None Communication & Contacts Required Employees, departments, managers, executives, vendors, community members Decision Making/Judgment Required Makes decisions as per Standard Operation Procedures and Company Policies Physical Requirements With or without reasonable accommodation, employees in this position must be able to: Prolonged periods of working on a computer Ability to move freely about the facilities and interface with all departments as required Ability to be in a stationary position (stand/sit) for 4-8 hours Ability to lift/move up to 25 lbs. at times Ability to bend, stoop, squat, adjust position for 20% of time Ability to work in conditions with varying temperature, including cold and/or heat Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. This description reflects management's assignment of essential functions, it does not proscribe or restrict the tasks that may be assigned or reassigned. This job description is subject to change at any time ADDITIONAL NOTES: Background Check and Drug Screen required Confirmation of COVID-19 Vaccination Status (or approved Accommodation Request) Internal and external applicants accepted Verifiable documentation of ability to work in the US Individuals who are blind or visually impaired are encouraged to apply TRAVIS ASSOCIATION FOR THE BLIND, A NON-PROFIT ORGANIZATION, IS AN EQUAL OPPORTUNITY EMPLOYER/AFFIRMATIVE ACTION EMPLOYER TAB provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability status, protected veteran status, genetics or any other characteristic protected by law. In addition to federal law requirements, TAB complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. EEO is the law. To review your rights under Equal Employment Opportunity, please visit: www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf Job Posted by ApplicantPro
Company:
Travis Association For The Blind/Austin Lighthouse
Posted:
January 25 on ApplicantList
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More About this Listing: Syteline Administrator
Syteline Administrator is a Clerical Administrator Job at Travis Association for the Blind/Austin Lighthouse located in Austin TX. Find other listings like Syteline Administrator by searching Oodle for Clerical Administrator Jobs.
Syteline Administrator is a Clerical Administrator Job at Travis Association for the Blind/Austin Lighthouse located in Austin TX. Find other listings like Syteline Administrator by searching Oodle for Clerical Administrator Jobs.