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Supporter Services Supervisor
Location:
Coatham Mundeville
Description:
Supporter Services Supervisor We have an excellent fixed-term opportunity for a highly organised, proactive, and professional team player with a strong customer service ethic to join our busy Supporter Services team. Position: Supporter Services Supervisor Location: Based in Sidmouth, Devon - an area of outstanding natural beauty Hours: Full-time, working 35 hours per week Salary: £30,000 per annum Contract: Fixed-term contract starting on 5 January 2024 until 31 December 2024Closing Date: Sunday 24th September 2023The Role As Supporter Services Supervisor, you will be the primary point of contact for both staff and supporters. You will ensure the smooth running of the Supporter Services team, overseeing the administrative and financial processing of all supporter communications as well as having line management responsibility for all team members. You will provide effective operational support to the Supporter Services Manager, ensuring that the team delivers exceptional customer service to our supporters. In addition, you will deliver superb customer service speaking directly to our supporters processing donations, regular gifts and purchases as well as handling supporters' complaints and queries. Your principal duties and responsibilities will include: Supervising, motivating, training, developing, and supporting the team, establishing operational resilience, and ensuring that all understand their contribution to the organisation's strategic objectives. Completing regular check-ins for all direct reports and ensuring these are recorded appropriately on the Open HR system. Prioritising, planning and coordinating the department's workflows and workload to prevent backlogs, utilising available resources to ensure that time-sensitive activities are completed by the deadline. Supervising the processing/maintenance of all records added to CRM by the team, monitoring the accuracy of processing, with a particular focus on financial records. Visit ListedBuy for more information.
Company:
NFP People
Posted:
April 23 on ListedBuy
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More About this Listing: Supporter Services Supervisor
Supporter Services Supervisor is a Executive Supervisor Job at NFP People located in United States. Find other listings like Supporter Services Supervisor by searching Oodle for Executive Supervisor Jobs.
Supporter Services Supervisor is a Executive Supervisor Job at NFP People located in United States. Find other listings like Supporter Services Supervisor by searching Oodle for Executive Supervisor Jobs.