Invenergy LLC
This listing was posted on Invenergy LLC (via Broadbean).
Support Coordinator, Service Desk
Location:
Chicago, IL
Description:
Invenergy drives innovation in energy. Powered by decades of entrepreneurial experience and unparalleled execution, we solve the energy challenges facing our customers and communities. We provide power generation and storage solutions at scale around the world to create a cleaner energy future. We develop. We build. We own. We operate. We are Invenergy.Job DescriptionPosition OverviewInvenergy is seeking a Support Coordinator, Service Desk . This is an exciting entry level position that has multiple facets. You will be the face of our business unit, coordinating aspects of end-user technology ensuring compliance and consistency with all company policies, processes, procedures and other standards and regulations. Your primary focus will be providing world-class support for the end-users at Invenergy (our customers). Your responsibilities will include onboarding and offboarding, imaging devices, break / fix and maintaining inventory.You must be passionate about customer service and technology. You will be expected to continually provide suggestions on how to improve technology services that align with and will strengthen the business. Documentation, organization and planning should come as second nature to you. Your ability to communicate, be a team player, and perform tasks while under pressure will be critical to your success.ResponsibilitiesDeliver world-class customer service to a growing, diverse workforceDeploy endpoints to our customers (laptop, desktop, mobile device, tablets)Assist with data transferAssist with support ticketsSetup physical desk at corporate headquarters Coordinate all aspects of the end of life device refresh scheduleChampion efforts in inventory, licensing and document controlRequirementsBS / BA , preferably in Computer Science or other technical discipline. Strong desire to grow technical aptitudes Prioritize and manage multiple demands on your timeRecognize and pursue opportunities that improve processes and servicesAnalyze and solve complex problemsWorking independently and take initiative to drive resultsWilling to perform some tasks and participate in troubleshooting efforts during off-hoursPossess excellent written and verbal skills to clearly communicate with our customersAble to lift at least 25 poundsWilling to travel to Invenergy remote sitesPreferredExperience with O365, Active Directory and ITAM toolsUnderstanding of the ITIL FrameworkBenefitsEligible for medical, dental, vision, 401(k), bonus, paid time off, etc.Invenergy LLC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability.
Company:
Invenergy
Posted:
March 26 on Broadbean
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More About this Listing: Support Coordinator, Service Desk
Support Coordinator, Service Desk is a Energy & Oil Support Coordinator Service Job at Invenergy located in Chicago IL. Find other listings like Support Coordinator, Service Desk by searching Oodle for Energy & Oil Support Coordinator Service Jobs.
Support Coordinator, Service Desk is a Energy & Oil Support Coordinator Service Job at Invenergy located in Chicago IL. Find other listings like Support Coordinator, Service Desk by searching Oodle for Energy & Oil Support Coordinator Service Jobs.