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Supervisor-Front Office Night
Location:
Toronto
Description:
Job Number 23195185 Job Category Rooms & Guest Services Operations Location Toronto Airport Marriott Hotel, 901 Dixon Road, Toronto, ONT, Canada VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Complete designated cashier and closing reports in the computer system. Review shift logs/daily memo books and document pertinent information in logbooks. Contact appropriate individual or department (e. g. Bellperson, Housekeeping) as necessary to resolve guest call, request, or problem. Process all guest check-ins by confirming reservations in computer system, verifying guest identity, requesting form of payment, assigning room, and activating and issuing room key. Sell a room/accommodation to guests without reservations based on availability. Ensure rates match market codes and that any exceptions are documented. Ensure checks that come from outlets (e. g. Health Club, Retail Shop) are scanned and charged to room. Assist management in training, evaluating, counseling, disciplining, and motivating and coaching employees; serve as a role model and first point of contact of the Guarantee of Fair Treatment/Open Door Policy process. Report accidents, injuries, and unsafe work conditions to manager; complete safety training and certifications. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Ensure adherence to quality expectations and standards. Stand, sit, or walk for an extended period of time or. Visit ListedBuy for more information.
Company:
Marriott International
Posted:
November 4 2023 on ListedBuy
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More About this Listing: Supervisor-Front Office Night
Supervisor-Front Office Night is a Clerical Office Administrator Job at Marriott International located in United States. Find other listings like Supervisor-Front Office Night by searching Oodle for Clerical Office Administrator Jobs.
Supervisor-Front Office Night is a Clerical Office Administrator Job at Marriott International located in United States. Find other listings like Supervisor-Front Office Night by searching Oodle for Clerical Office Administrator Jobs.