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Student Affairs Advisor - Student Support & Services for TEFL certification
Location:
Chicago, IL
Description:
Do you love to travel and want to help others explore the world? Do you want to work in a dynamic, fast-growing company with a solid international flavor? Do you have a passion for helping others realize their dreams of living and working overseas? Are you that person who talks people's ears off about how great it is to see the world? Will you take great pride in helping others enjoy the life-changing international experience that teaching abroad offers? If the answer is "yes!" - this position is for you! Student Affairs Advisors work with enrolled ITA students seeking to teach English abroad and online. See below for an outline of the responsibilities. Compensation: $50K per year, benefits, 20 days paid time off & more (see below). Work Hours: 40 hours a week. Monday - Friday: 9:00 - 5:30 Central Time Start Date: As soon as possible Application Deadline: Open until filled Your Location: This position is remote, or you can work in our home office in Chicago if you prefer an office environment. Working remotely allows you to work from anywhere in the USA. You must be legally authorized to work in the USA. Our World Headquarters Office Address: 916 West Diversey Parkway, Chicago. Our office is one block from the Diversey Brown Line CTA stop in Lincoln Park. About International TEFL Academy International TEFL Academy (ITA) is one of the world's largest TEFL training schools and has been in business since 2010. We have consistently been ranked as the best TEFL certification school for both online and in-person classes for the past 5 years in a row. In 2022, ITA won the prestigious GoAbroad People's Choice Award honoring the top international education organization as selected by study abroad professionals and students. This is the third time in four years that ITA has been honored with this award. ITA is on the Inc. 5000 list for top growth companies four years in a row from 2018 - 2021. Read more about ITA's recognition and awards here . We train & certify over 5,000 students a year to Teach English as a Foreign Language (TEFL). We believe top-level TEFL training builds a realistic pathway for our students to achieve their dreams and success as professional English language teachers. Our alumni teach at schools in 80+ countries abroad, teach online from the comfort of their homes, and live as global nomads teaching online from around the world. As the worldwide leader in the field of TEFL, we provide Pre-enrollment information and personalized guidance from expert advisors, The Gold Standard in TEFL training and certification, Lifetime job search guidance - online and worldwide, Alumni community & peer engagement, Our staff with a safe, inclusive, supportive workplace/culture/job/career to grow and learn. Company Culture: We have an amazing staff. We are committed to changing people's lives by providing them with an opportunity to see the world. We have all "been there and done that" and we've all experienced the rewards and challenges of leaving everything at home to live abroad. We are travelers at heart and are all committed to helping as many people as possible to pursue their dreams. We are goal-oriented with a light-hearted sense of humor. Virtual Work and Culture: The pandemic forced us to accelerate the transition to building a remote culture as we have all had to work from home. Still, we have continued to enjoy fun team events and we are focused on building open communication within our team. The Team You Will Join: ITA has 33 full-time staff members and 31 part-time Instructors living around the US. We have a remote lifestyle with approximately half of the full-time staff in the Chicago area. To learn more about our team and our company, read our Vision Statement and meet the staff . ____________________________________________________________________________ Student Affairs Advisor Required Duties: Serve as a contact in the Student Affairs Department for all students enrolled in any ITA online or in-person TEFL/TESOL course. This includes taking phone calls and responding to emails for support. Navigate and troubleshoot student issues via phone and email. Guide and process student requests like course transfers and refunds. Assist students with personal Job Search Guidance: preparing their cover letter, and resume, via email and phone. Answer students' questions as they prepare to teach abroad, including questions about potential teaching markets, schools and recruiters, and visa procedures. Research and update information on global teaching markets as necessary. Provide company support by keeping staff up to date on current teaching markets. Maintain accurate student records and enrollment history. More duties as needed and requested. Meet the Student Affairs Department . Job Requirements: International experience. Everyone in our company has lived and traveled abroad extensively. That's the club you are joining to work here. You must have taught abroad for at least 6 months continuously to be considered for this job! At least 1 year of office and administrative experience. At least 6 months of customer service experience. Highly personable with excellent communication skills. Excellent communication skills are required: written and verbal. You will spend several hours a day on the phone and several more writing. If you can't talk to and relate to people, or if you can't type, it's not going to work out. Highly organized and efficient . No kidding, you can't fake it, you just have to be organized with attention to detail with several databases we work with and working with several departments. You will be provided with state-of-the art tools and training, but if your organizational skills are weak, you will struggle in this position. Team player. We seek team members who are committed to contributing to the growth of the company in addition to meeting and exceeding their own personal goals. Ambitious .The Student Affairs department is a highly motivated team that thrives on setting and hitting big goals. We constantly seek new and innovative ways to improve our service and resources and to hit that next big goal. You should always strive for excellence, and possessing a willingness to learn & adapt is key to success. Preferred Skills: Student Services Experience TEFL Certification Salesforce, Hubspot or other CRM Experience Online Course Management System - such as Moodle Microsoft Office Suite/ Google Suite Applications Other Benefits: Paid Time Off: 20 days in the first year! Nutty, isn't it. Yes, that's right! You will receive 10 Vacation Days and 10 Personal Days off with increases each year after that. We believe it's important to "get out of Dodge" to refresh yourself and especially to get out of the country and continue to travel. We take pride in offering Time off that enables even first-year employees to travel abroad at least once a year. Added vacation comes with longevity in the company. Insurance: Medical/Dental options starting your first day. Maternity and Paternity leave: We strongly believe in taking care of our staff so they can take care of their families. Here's the deal: 3 months total leave of which 8 weeks are fully paid, and 1 month is optional unpaid or working part time at the office or from home. Get some sleep and take care of that newborn baby and send us pictures. Sick Days: If you are sick, stay home and get well, we've got you covered. 10 sick days per year. ____________________________________________________________________________ How to Apply: You must apply for this position through the International TEFL Academy website using the link below. You are required to submit a resume and cover letter as a pdf in ONE file. Please combine your documents before uploading them to our portal. DO NOT USE Quick Apply features in Indeed, LinkedIn, etc. Only applicants that submit through our website will be fully reviewed. *Note: Please do not apply without a cover letter. You will not be considered. Your cover letter should address: Why do you want to work at ITA? Why do you want this specific job as a Student Affairs Advisor? What skills do you bring to this position and why do you think you are the best candidate for it? What countries have you lived, worked, studied, and/or traveled in? We only respond to applications and we do not accept phone calls about employment. A phone call may weaken your application. We understand your initiative, but we receive a lot of applications for this position, and it is a major process to evaluate each candidate. What happens next? If you are selected to move forward in the interview process, you will be contacted regarding the next steps in the process. Please check your email often. If you are not selected, don't worry, we will keep your resume on file for other future positions that could be a good match. Here at International TEFL Academy, as global citizens, we recognize that diversity, equity, and inclusion are vital to the culture of our organization. International TEFL Academy is an equal-opportunity workplace.
Company:
International Tefl Academy
Posted:
December 26 2023 on ApplicantPro
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More About this Listing: Student Affairs Advisor - Student Support & Services for TEFL certification
Student Affairs Advisor - Student Support & Services for TEFL certification is a Production Student Affairs Advisor Job at International Tefl Academy located in Chicago IL. Find other listings like Student Affairs Advisor - Student Support & Services for TEFL certification by searching Oodle for Production Student Affairs Advisor Jobs.
Student Affairs Advisor - Student Support & Services for TEFL certification is a Production Student Affairs Advisor Job at International Tefl Academy located in Chicago IL. Find other listings like Student Affairs Advisor - Student Support & Services for TEFL certification by searching Oodle for Production Student Affairs Advisor Jobs.