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Store Manager
Location:
Brighton, MA
Description:
Crumbl Cookies Manager, Brighton MA Benefits Fun and upbeat environment! You are managing a team that is making cookies - being happy, bringing the community together, over a box of cookies is the business! $55,000 - 60,000 $2,500 sign-in bonus Health Insurance Reimbursement Cell phone reimbursement Monthly Bonus on attaining and exceeding KPIs Immense career growth opportunity to become regional manager. Management Training Paid Time Off Referral & Recruitment Bonus Who are we looking for? If you aspire to be a part of a company that is world-class and represents the country's best brand in gourmet cookies, then this is the right path for you. This is an incredible opportunity to join the fastest growing cookie company in America, as we plan for rapid growth in bringing the Crumbl Cookie brand to communities who haven't had the chance to indulge in this one-of-a-kind cookie experience. Working at Crumbl is more than just a job. It's a stepping-stone to a successful future in the world of business. Our ownership team considers our team to be more than just employees, they are a highly valued part of our culture and the joy we hope to deliver to customers. Crumbl is a fun and upbeat atmosphere that needs responsible and talented leaders to thrive at running the store's operations, engage the team and inspire them, deliver world renowned service, and deliver our incredible cookie quality to our customers. We accept nothing but the best from ourselves for our customers. This role's main responsibility is to consistently deliver remarkable experiences for each guest, all day, every day through a highly effective and caring team. Crumbl leaders must treat those they work with, as well as guests, with great care, dignity, and respect. Future Leadership Opportunities We plan to develop and promote from within for future roles that will be needed. Future locations are coming quickly to the Greater Boston Area. Essential Role Functions Leadership & Management | People Development | Operations | Raving Fans Service | Store Metrics & New Customer Acquisition | Communication | Technology Aptitude | Attention to Detail | Cleanliness & Tidiness | Facilities & Equipment | Safety LEADERSHIP & MANAGEMENT: Lead the team to work together to accomplish various objectives and manage a variety of systems and processes to excel in meeting key performance indicators (KPIs) while building and developing the "Crumbl Culture". PEOPLE DEVELOPMENT: Assist in developing Crumbl team member's skills and capabilities for their current roles, future roles at Crumbl, and to prepare them for their lives beyond Crumbl. OPERATIONS: Support in a variety of Crumbl operational areas which include but not limited to: Inventory and supply, ordering, quality control and taste, the cookie baking process, presentation of the cookie, facilities and equipment management, staffing and labor, scheduling, forecasting cookie supply and demand, delivery experience, etc CUSTOMER-FOCUSED: Focused on a team that creates great customer experience through genuine, welcoming, and friendly interactions with every Crumbl customer. STORE METRICS & NEW CUSTOMER ACQUISITION: Clearly communicates key store metrics using varies methods and frequently celebrates those who are achieving greatness. Participates in a variety of planned as well as grass root initiatives to acquire new Crumbl customers. COMMUNICATION: Communicates clearly, frequently, and provides clear direction and expectations verbally as well as via company communication channels. Shares important updates and business information regularly that will help the team and business perform well. TECHNOLOGY APTITUDE: Confidently be able to use email, chat applications, Microsoft Office, G-Suite & Gmail, human resource information system, and the point-of-sale system(s). Understand & demonstrate high proficiency with various platforms such as Crumbl's website, Crumbl's mobile app, and Crumbl's internal communication application. Be able to problem-solve technology issues through key technology support contacts when needed. ATTENTION TO DETAIL: Highly aware of the smaller details of operating the business and ensures those details are over managed, communicated, and taught to the team to deliver excellence on a daily-basis. CLEANLINESS & TIDINESS: Always maintain a presentation to the crew member and customer of a clean, orderly, and safe environment. Responsible for ensuring the baking equipment, utensils, and environment are clean, and orderly beyond company and state requirements at-all-times. FACILITIES & EQUIPMENT: Helps monitor safe use and movement in and around the facility and equipment. Communicates promptly to management and utilizes the appropriate tools to initiate diagnosis and repairs if needed. SAFETY: Constantly is training and coaching on safety first with the team. Assesses equipment, the environment, and work practices to ensure the team, the customer, and the brand is acting in a safe manner at-all-times. Role Qualifications Character | Positive Attitude | Work-Ethic | Cultural Fit | Experience | Commitment to People | Excellence CHARACTER: Naturally has strong personal values and displays these through actions and words. POSITIVE ATTITUDE: Has a strong "can-do" mindset, and is full of hope and enthusiasm, for self and to impart to the team. WORK-ETHIC: Committed to giving exceptional effort consistently in all responsibilities. CULTURAL FIT: Has a strong internal "why" that aligns with us and Crumbl Headquarters, has similar values and character, and has a passion for food and baking. EXPERIENCE: Preferably has 1 year of business, leadership, management, and food or restaurant experience. COMMITMENT TO THE CUSTOMER & EXCELLENCE: Has a genuine desire to serve others while having an unquenchable thirst for excellence in everything you do. We believe In The Golden Rule & Potential We treat all people well, with a positive and caring servant's attitude. We believe in coaching everyone to their full potential. Character, Values & Excellence We have high integrity and character, which builds an unbreakable level of trust. We are excellence driven, paying attention to every detail. We have grit and are bold and decisive in our actions. Be ready to learn from mistakes - "fail forward". Living Life, Inspiring, & Having Fun We enjoy life, give people hope, and have fun. Future Leadership Opportunities We plan to develop and promote from within for future roles that will be needed as we grow. We are planning on expanding Crumbl locations throughout the Greater Boston Area and then into other states throughout the country. Upon being hired, in order to ensure you are successful in the desired role of a manager, a 60 - 90 days training period will take place to ensure you meet and exceed in the job requirements of a manager. This training period will involve starting, learning, and showing excellence in each Crumbl position prior to moving onto the next position. Starting pay will be $20 an hour and upon successful completion of the 60 - 90 days training period, manager compensation and benefits will begin.
Company:
Crumbl Cookies
Posted:
December 26 2023 on ApplicantPro
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More About this Listing: Store Manager
Store Manager is a Retail Store Manager Job at Crumbl Cookies located in Brighton MA. Find other listings like Store Manager by searching Oodle for Retail Store Manager Jobs.
Store Manager is a Retail Store Manager Job at Crumbl Cookies located in Brighton MA. Find other listings like Store Manager by searching Oodle for Retail Store Manager Jobs.