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Spa Supervisor
Location:
Edmonton
Description:
Job Number 23199980 Job Category Spa Location JW Marriott Edmonton ICE District, 10344 102nd Street, Edmonton, Alberta, Canada VIEW ON MAP Schedule Full-Time Located Remotely? N Relocation? N Position Type Non-Management POSITION SUMMARY Schedule services for individuals and large groups using spa/salon reservations software system. Call guests to confirm scheduled services. Answer questions about available services, general property information, and amenities. Update the reservations/cancellations list throughout the day, inform providers of last-minute changes, and resolve scheduling issues as needed by working with supervisor/manager. Check in guests for appointments, confirm first and last name, and provide general spa orientation upon arrival. Record guest preferences and needs by entering information into computer. Promote and sell spa/salon services. Obtain assigned bank, ensure accuracy of contracted monies, and keep bank secure at all times. Process guest payments for spa/salon services and obtain payment authorization as needed. Accept and log cash tips for employees. Balance, scan, and drop receipts with Accounting. Assist management in training, scheduling, counseling, motivating and coaching employees; serve as a role model. Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others. Comply with quality assurance expectations and standards. Stand, sit, or walk for an extended period. Visit ListedBuy for more information.
Company:
Marriott International
Posted:
November 26 2023 on ListedBuy
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More About this Listing: Spa Supervisor
Spa Supervisor is a Other Art & Media Jobs Supervisor Job at Marriott International located in United States. Find other listings like Spa Supervisor by searching Oodle for Other Art & Media Jobs Supervisor Jobs.
Spa Supervisor is a Other Art & Media Jobs Supervisor Job at Marriott International located in United States. Find other listings like Spa Supervisor by searching Oodle for Other Art & Media Jobs Supervisor Jobs.