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Service Request Fulfilment Analyst
Location:
Sheffield
Description:
Royal Mail and our evolving journey With a long and proud history, Royal Mail is one of the most visible and trusted brands in the UK. We keep people and businesses connected every hour of every day and we're passionate about harnessing technology to deliver the best possible results for our customers. Our business is thriving by continuously adapting and adopting advanced technology. We reach every delivery point in the UK and have over 30 million customer touch points per day. We have 165,000 employees, 80,000 PDA's and 25,000 end IT users. We are in an exciting period of transformation with significant growth in parcel and packet volumes and online services and we're focusing on investing in the security, technology, processes, and people that are going to help us continue to achieve great things and grow our business. We have the UK's largest " Feet on the Street" network of over 85,000 postmen and women and the lowest reported carbon emissions per parcel of any major UK delivery company. We are committed to providing sustainable services as we deliver against our environmental ambitions. We are investing in technologies such as electric vehicles and drones. The RMG Technology team are influencing and helping drive the changes across the business as new solutions and services and new ways of working are defined and delivered and we need talented, experienced people who can work at pace and scale to join us and help achieve our goals. Role: Service Request Management Analyst Job Purpose The Service Request Management Analyst represents Royal Mail Group in the Request Fulfilment processes, ensuring that the processes are executed effectively across RMG and that the impact on the business is minimised. Key Accountabilities : Manage and maintain the IT Request Catalogue : Ensure Supplier accountabilities and delivery expectations are unambiguous and that Request Fulfilment will be satisfied as specified within the agreed Service Level. Visit ListedBuy for more information.
Posted:
April 23 on ListedBuy
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More About this Listing: Service Request Fulfilment Analyst
Service Request Fulfilment Analyst is a Human Resource Analyst Job located in United States. Find other listings like Service Request Fulfilment Analyst by searching Oodle for Human Resource Analyst Jobs.
Service Request Fulfilment Analyst is a Human Resource Analyst Job located in United States. Find other listings like Service Request Fulfilment Analyst by searching Oodle for Human Resource Analyst Jobs.