This listing was posted on The Resumator.
Service Advisor
Location:
Derby, KS
Description:
Service Advisor – Derby, KS Duties/Responsibilities Answer incoming phone calls and greet walk-in Service Department customers in a timely and friendly manner. Schedule service appointments (Obtain customer and vehicle data prior to arrival when possible) Prepare, open, maintain and close repair orders. Write up customer’s vehicle problems accurately and clearly on repair order. Refer to service history, inspect vehicle, and recommend additional services needed. Provide the customer with a complete and accurate written quote for repair to include repair timeline. Obtain customer signature on WO. Update customer of any changes in quote and or timeline for repair; obtains pre-approval prior to continuing work. Explain work and all charges to Customer. Maintains high customer satisfaction standards. Maintain follow-up program on service repairs done and additional items found in need of repair. Handle customer inquiries in person and on the phone Follow up with customers regarding parts ordered for repairs and scheduling a repair once the parts have been sourced. Facilitate ordering and management of parts department Most importantly, you must be able to represent the business properly when interacting with customers and clients. Qualifications Heavy Truck, Diesel, or automotive Service Writing experience required. Experience with Mitchel I is preferred but not required Must understand the various components of light, medium, and heavy diesel trucks. Proficient Computer and Microsoft skills, to be able to write up customers’ needs and concerns to effectively communicate with shop foreman and technicians. Must be able to multi-task. Must have effective listening and communication skills in order to assist customers professionally in person or by phone. Strong personal organizational skills as they relate to workload, time management and setting priorities in an unsupervised environment. High school diploma or GED. Hours: Monday – Friday 8:00 AM – 5:00 PM 8-hour shift 40-hour week One Location Wages: $40,000-$60,000 base depending on experience Commission Program for overall monthly sales Benefits: Healthcare, Dental and Vision (Family covered as well) Paid Time Off Paid Holidays Uniforms and Safety Equipment Provided EEOC Statement: We are an equal opportunity employer, dedicated to a policy of non-discrimination based on race, color, religion, sex, national origin, ancestry, age, disability, or any other characteristic protected by law. Disclaimer: This job posting is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. Powered by JazzHR
Company:
Repair Aces
Posted:
January 3 on The Resumator
Visit Our Partner Website
This listing was posted on another website. Click here to open: Go to The Resumator
Important Safety Tips
- Always meet the employer in person.
- Avoid sharing sensitive personal and financial information.
- Avoid employment offers that require a deposit or investment.
To learn more, visit the Safety Center or click here to report this listing.
More About this Listing: Service Advisor
Service Advisor is a Jobs Service Advisor Job at Repair Aces located in Derby KS. Find other listings like Service Advisor by searching Oodle for Jobs Service Advisor Jobs.
Service Advisor is a Jobs Service Advisor Job at Repair Aces located in Derby KS. Find other listings like Service Advisor by searching Oodle for Jobs Service Advisor Jobs.