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Senior IT Tech
Location:
Humble, TX
Description:
Who We Are ALARA Logistics is a small, privately owned company experiencing a period of both growth and maturity. We are a specialized logistics company headquartered in Houston, TX, with additional offices in Australia and South Korea. We focus on all phases of transportation including high-consequence material, difficult-to-transport cargo, oil-industry projects, and hazardous cargo from conception to production. We have a small team (15-20 people in Houston) of professionals with specialized experience and licenses in the transportation industry, as well as administrative and warehouse staff. Our work environment is a close-knit group of motivated people. We value curiosity, professional drive, and a strong focus on customer service in our employees. Who You Are This role is a great fit for someone who has worked in a start-up or other growth environment, or who has experience in a larger company both national and international. You will be honest, accountable, and knowledgeable with the ability to perform in this role with a high level of discretion and professionalism. You will be well versed in IT principles. We offer a casual office environment and offer a hybrid schedule with one work from home day per week after you’ve been acclimated with the company. Summary Summary/Objective The Senior IT Specialist will be responsible for IT and network infrastructure needs and will diagnose computer problems, monitor computer processing systems, install software, and perform tests on computer equipment and programs. This person will be responsible for the creation of all employee e-mail accounts, assist with implementation of e-mails and management of issues as it relates to computer needs, as well as training personnel to use programs. This person will recommend and draft security protocols, monitor security processing systems, install software, and perform tests on security equipment and programs. Job Description Role and Responsibilities Ensure the streamlined operation of the IT department in alignment with the business objectives of the organization. The IT specialist plans, coordinates, directs and design IT-related activities of the organization, as well as provide administrative direction and support for daily operational activities of the IT department. The Senior IT specialist will work closely with decision-makers in other departments to identify, recommend, develop, implement and support cost-effective technology solutions for all aspects of the organization. The IT specialist will also define and implement IT policies, procedures and best practices. Identifies and procures the hardware and software needed to satisfy user requirements. Oversee provision of end-user services, including help desk and technical support services. Manage the deployment, monitoring, maintenance, development, upgrade and support of all IT systems, including telecommunications, servers, PCs, operating systems, hardware, software, peripherals and Office Automation equipment. Negotiate and administer vendor, outsourcer and consultant contracts and service agreements. Installs hardware and peripheral components such as monitors, keyboards, printers and disk drives on users’ premises. Loads appropriate software packages such as operating systems, networking components and office applications. Assists in the customization and adaptation of existing programs to meet users’ requirements. Provides telephone, in-person and online support to end-users. Coordinates activities with network services and information systems groups. Provides updates, status and completion information to manager and/or users, via voice mail, e-mail or in-person communication. Refers major hardware problems to service personnel for correction. Connects users to networks and provides initial training in facilities and applications. Administers e-mail and anti-virus systems. Rotates daily back-ups to media. Core Competencies Organizational and Leadership Skills Problem Solving/Financial Analysis and Forecasting Performance Management Technical Capacity Collaboration Teamwork Orientation Communication Proficiency Education and Experience Associate’s degree in information technology, management information systems, computer science or related field required. At least 2 or more years of work experience in an information technology role. Knowledge of Microsoft Centrix and Office 365. Knowledge of Active Directory PowerShell Scripts and Server Scripts. Thorough understanding of national and international technical processes. Excellent written and verbal communication skills. Preferred Experience Bachelor’s degree preferred. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. EEOC Statement ALARA Logistics provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Powered by JazzHR
Company:
Alara Logistics Group
Posted:
March 7 on The Resumator
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More About this Listing: Senior IT Tech
Senior IT Tech is a Technology IT Job at Alara Logistics Group located in Humble TX. Find other listings like Senior IT Tech by searching Oodle for Technology IT Jobs.
Senior IT Tech is a Technology IT Job at Alara Logistics Group located in Humble TX. Find other listings like Senior IT Tech by searching Oodle for Technology IT Jobs.