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Senior Director | Director in Executive Job at Massachusetts Bay Transportation Authority in Bosto1

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Senior Director

Location:
Boston, MA
Description:

At the MBTA, we envision a thriving region enabled by a best-in-class transit system. Our mission is to serve the public by providing safe, reliable, and accessible transportation. MBTA's core values are built around safety, service, equity, and sustainability and each employee that works for the MBTA performs their roles based on our vision, mission, and values. This includes attendance, participation, and contribution in local safety committee meetings as needed. Job Summary The Integrated Transit Program is a holistic program that aligns Blue/Green, Red/Mattapan, and Orange Line Transit Programs to work together to see strategic capital investments improve the quality of service for the MBTA's rapid Transit ridership and neighboring communities, with the recognition that transformative methods drive transformative outcomes. Our delivery model focuses on outcomes that benefit the riders, as we manage projects based on key metrics. In addition to this, organizing all three programs under one office allows us to better align internal resources and planning. Each of these programs is improving the quality of service of their respective lines through infrastructure and tracking State of Good Repair, new stations, upgraded maintenance & test facilities, expanded yards, and state-of-the-art signaling systems that will facilitate the service of the new modern vehicles. All of these will work together to improve safety, enhance accessibility, better the experience, strengthen reliability, and increase capacity. The Integrated Transit Program seeks to hire one (1) Senior Director with experience in areas of focus: Vehicle Maintenance Facilities, Rail Yards Improvements; Or Track project Management, Improvements and Rehabilitation whether is the Blue/Green, Red/Mattapan, or Orange Line Transit Programs. The Senior Director will work in partnership with functional leads of multiple departments needing to deliver the Integrated Transit Program. Duties will include assisting in project planning, directing, and managing a highly talented, experienced, and matrixed technical team; training and administrative tasks within the group; managing contract budgets and administration; and coordinating with other teams and departments on a wide range of program requirements and issues. The Senior Director will work directly with end-users to understand problems and work collaboratively with department heads and project managers to develop solutions. Additionally, the Senior Director will evaluate daily, weekly, and quarterly performance reports, and work with functional leaders to increase efficiency and effectiveness across the MBTA.The Senior Director will manage a portfolio of projects based on the areas of focus and is responsible for delivery of those projects from project initiation and scoping through closeout across all, whether it is the Blue/Green, Red/Mattapan, or Orange Line Transit Programs. Financial, resource management, planning, strategy, and administrative activities within the program will be required. This position requires critical analysis capabilities and a proactive mindset to direct, oversee, and deliver these projects. Budgetary, staffing and other project-related requirements are to be identified and the delivery of the Program is to be under the schedule and compliant with all state and federal laws, regulations, and requirements. The Senior Director reports to the Deputy Chiefs of the Blue/Green, Red/Mattapan, or Orange Line programs or the Chief of the Integrated Transit Program. Duties & Responsibilities Oversee and manage many multi-discipline portfolios of projects concurrently and deliver those projects from project initiation and scoping through closeout according to the Program's schedule. Oversee and manage an integrated, cross-functional team of consultants throughout the execution of project assignments and ensure project and program requirements are fulfilled, that contract cost and schedule requirements are met, and that the contract documents and completed work satisfy the high-quality standard expected of MBTA consultants and contractors. Ensure that the Blue/Green, Red/Mattapan, or Orange Line Transit projects are advanced under program-specific delivery protocols and procedures and the MBTA's Manuals, policies, and procedures, as may be amended from time to time, including the Project Manager's Manual; Transit Asset Management Manual, Project Controls Manual; Quality Assurance Manual; Resident Engineer's Manual; Contract Administration Policies and Procedures; MBTA Directives published on the MBTA Web Page or provided directly by the Authority, as well as FTA Circular 4220.1F Third Party Contracting. Lead the development of project scopes, budgets, and schedules as part of the capital planning and development process. Lead the procurement of consultants and contractors, as required, and work intimately with the Senior Director of Administration and the MBTA Departments and its staff. Lead negotiations of project assignments, task orders, amendments, change orders, and use of contingency and make recommendations for approval, as required. Ensure that monthly payment and schedule submissions from the projects' consultants and contractors are being reviewed and analyzed in a timely fashion. Participate in strategic planning, Project Design Group meetings, value engineering sessions, constructability reviews, and risk workshops. Coordinate with all personnel, including field staff, change order group staff, contract administration staff, and project coordinators, as required. Ensure that project coordination with all MBTA Departments, such as Capital Program Oversight (project controls and administration and finance), Capital Planning, Chief Engineer's Office, Capital Delivery, Maintenance, Operations, Environmental, Real Estate, Accessibility, Customer Experience, and Major Programs as required, occurs on a timely basis. Ensure that project activities with outside agencies, abutters, utility companies, community groups, and other third parties affected by the project occur on a timely basis. Ensure that all work has been completed, including QA/QC, and necessary approvals have been obtained before advertising projects for construction, including budget approval, environmental permits, and approvals, real estate actions and approvals, force accounts (e.g. utility, traffic, railroad operator), other agency and municipal agreements (e.g., MOU's, MOA's, Interagency Agreements) and other third-party agreements. Oversee the management of the construction project process from advertisement to contract closeout to ensure the project is completed in compliance with construction plans and specifications and is on time and within budget. Proactively engage in the resolution of potential field issues. Review and approve staff recommendations for contract proposals or bids. Supervise professional staff. Secure commitments from MBTA Operating Departments concerning the availability of their resources and track expenditures. Organize and prioritize workload, be proactive in identifying transit stations and facilities needs/requirements. Work both independently and in support of program teams to address complex tasks in a time-sensitive environment. Follow up on actions required for successful project completion, as required. Respond to each inquiry, whether from a customer, vendor, or co-worker courteously and professionally consistent with the Authority's Customer Service quality standard. Respond, either directly or through others, to emergencies twenty-four (24) hours per day, seven (7) days per week. Uphold the rights and interests of the Authority while building and maintaining an effective relationship with employees. Assist in the management of a workforce by ensuring the fair and consistent application and strict adherence to the rules, regulations, collective bargaining agreements (if applicable), and policies of the Authority including the EEO, Anti-Discrimination and Anti-Harassment and Anti- Retaliation policies. Perform related duties and portfolio of projects as assigned. Minimum Requirements & Qualifications Bachelor's Degree from an accredited institution in Business Administration or Bachelor of Science in Engineering, Architecture, urban planning, or a related field from an accredited institution. Ten (10) years of experience working with Urban Transportation and Planning Projects, and different stakeholders in the implementation of major public sector initiatives. Minimum of seven (7) years of related experience in personnel management including reviewing functional work plans, overseeing work products, evaluating team priorities, managing performance, and providing training and coaching, etc. Demonstrated success managing and supervising staff and consultants. Strong project controls knowledge and KPIs and ability to accurately evaluate consultant and contractor cost and schedule submissions. Excellent writing, organizational, analytical, time management, and interpersonal skills. Effective professional written and verbal communication and interpersonal skills. Proven track record of collaboration, transparency, and problem-solving skills. Ability to effectively communicate with customers, employees, and vendors. Excellent customer service and conflict resolution skills. Commitment to MBTA's diversity and inclusion goals. Ability to supervise and work effectively with a diverse workforce. Preference A Master's degree in Civil Engineering, Architecture, urban planning, or Construction Management from an accredited institution. Familiar with FTA, FRA, MBTA, and MassDOT rules and regulations regarding project delivery, environmental requirements, and permitting. Experience in the management of railroad or transit projects. Registered Massachusetts Professional Engineer, Architect, or Certified Construction Manager, or ability to obtain through reciprocity. Experience with initiatives in the transit industry. Experience delivering projects utilizing alternate delivery methods and KPIs. Experience managing on-call repair or rehabilitation construction contracts. Experience presenting to elected officials, community groups, senior executives, etc. Job Conditions: Ability to effectively read, comprehend, communicate, and respond to instructions, orders, signs, notices, inquiries, etc. in English Ability to provide internal and external customers with courteous and professional experiences Ability to work effectively independently and as part of a team (or supervise, if required) Ability to uphold the rights and interests of the MBTA while building and maintaining effective relationships with employees and co-workers Ability to adhere to rules, regulations, collective bargaining agreements (if applicable), and policies of the MBTA, including the EEO, anti-discrimination, anti-harassment, and anti-retaliation policies Have a satisfactory work record for the two (2) years immediately prior to the closing date of this posting (unless if recent graduate), including overall employment, job performance, discipline, and safety records (infractions and/or offenses occurring after the closing of the posting and before the filling of a vacancy may preclude a candidate from consideration for selection) Ability to pass a Criminal Offender Record Information (CORI) check, comprehensive background screening, and medical Clinic screening, potentially including a physical examination and drug and alcohol screenings Ability to work all shifts and / or locations assigned, directed, or necessary for this position, including (for some transit / operations roles) up to twenty-four (24) hours per day, seven (7) days per week as necessary to accommodate severe weather conditions, emergencies, or any other circumstances that may potentially impact service or the safety of service Disclaimers and Definitions: General Disclaimer: The statements contained in this job description are intended to describe a summary, general nature, and complexity of typical job functions and do not represent an exhaustive list of all duties, tasks, and responsibilities required of staff assigned to this position. Application Deadlines: Applicants should apply as soon as possible, as the MBTA may stop considering applicants after a sufficiently large applicant pool is established. Work Environment: The physical demands and work environment characteristics described here-in are representative of those an employee may encounter while performing the essential functions of this job. Reasonable accommodations can be made to enable individuals with disabilities to perform essential functions. See job description for role-specific requirements. Work Eligibility: Although the MBTA is an Equal Opportunity Employer, all employees must be legally authorized to work in the United States for any employer and on an unrestricted basis (the MBTA does not sponsor non-US citizens). However, if you have an unrestricted work authorization, or sponsored by a separate entity, you are welcome to apply for open positions. International students taking part in CPT / STEM / OPT programs through a university are eligible for internships and co-ops with the MBTA. In compliance with federal law, all persons hired will be required to complete a Form I-9 to verify their identity and eligibility to work in the U.S. Interviews: Candidates should ensure they arrive on time, are prepared, can remain for the duration, and if remote, are in a quiet place without distraction, for the interview. Candidates who do not attend their interview without advance authorization, including an email confirmation of a rescheduled time/date from Human Resources, will be considered a no-show and disqualified from consideration for the position. Related to rescheduling, on a one-time basis, and due to something emergent, you may be allowed to reschedule the interview. In addition, Human Resources may require documentation supporting the request. However, should you need to reschedule, you will need to contact your Recruiter directly by email. Safety Sensitive Positions: Employees working in this classification will be subject to periodic physical examinations plus random drug and alcohol testing. On-call or 24/7 Positions: Employees working in this classification must be available to respond to page / text / call and report to work as determined by assigned department or the Authority. Essential / Emergency Staff: During declared "states of emergency," employees working in this classification are required to report to work for their assigned work hours or as directed by management. ADA Accommodations: The MBTA makes reasonable accommodations for applicants with disabilities. If you require an accommodation during this process, please contact the MBTA's ADA Unit at 617-222-XXXX or XXXX@mbta.com . Diversity, Equity, and Inclusion: The MBTA is an Equal Employment Opportunity Employer . For terms, descriptions, and definitions related to diversity, equity, inclusion, veteran status, and immediate family members that you may find on the application form, please visit mbta.com/careers-app-definitions . PDN-9c11d0cf-53fc-47e7-b8c6-a1fab4bbc6db
Company:
Massachusetts Bay Transportation Authority
Industry:
Other
Posted:
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