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Senior, Customer Solutions Specialist | Senior Customer Solutions in Job Job at Chromalloy in Phoe1

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Senior, Customer Solutions Specialist

Location:
Phoenix, AZ
Description:

If you're passionate about building lasting customer relationships and driving their success, then this is your opportunity. Thrive in a dynamic, collaborative environment where teamwork fuels creative problem-solving and exceeding expectations is the norm. Become a champion for our customers, going the extra mile to ensure their satisfaction through proactive communication, insightful solutions, and unwavering dedication. * Customer Champion: Own relationships, drive satisfaction, act as "Voice of the Customer," resolve complex issues. * Efficient Problem Solver: Maintain professionalism, find timely solutions, follow up for resolution, build positive rapport. * Data Guardian: Ensure accurate records, maintain sales & customer data integrity, adhere to compliance requirements. * Collaborative Operator: Work seamlessly with production, procurement, etc., to meet project deadlines. * Continuous Improvement Advocate: Identify process improvements, embrace lean principles, drive customer experience enhancements. * Team Player: Effectively participate in a collaborative environment, promote company goals with a positive attitude. * Quality Guardian: Ensure compliance with quality control standards and company policies. If you have an Associates Degree along with 5 years of work experience in a customer service or account manager role, preferably in aerospace or manufacturing, joining Chromalloy is a great career move. In addition to your education & experience, as a team player you will also have the following skills: * Excellent communication, interpersonal, and problem-solving skills * Strong organizational and time management skills * A passion for customer service and exceeding expectations * Ability to work independently and as part of a team * Advanced computer skills in MS Office and experience in customer relationship management (CRM) software preferred * Bachelor's degree preferred
Company:
Chromalloy
Posted:
May 9 on Equest
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