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Selective Licensing Officer
Location:
Coatham Mundeville
Description:
Selective Licensing Officer – Oxford Salary: £12.32 an Hour Full-Time 37 hours Contract: 12 month fixed term contract with a possibility of perm Role purpose To process applications accurately and efficiently for Selective Licensing To provide a great customer experience to all our customers Take inbound and make outbound calls to assist with application processing Role responsibilities and main duties Inputting and reviewing data to process applications for Selective Licensing Process applications using agreed procedures and guidance to meet performance and quality targets. Undertaking regular training as required Working with the team to provide excellent customer service by ensuring phone and email cover during the team’s core hours 08:30-17:00 Monday-Thursday, 08:30-16:30 Fridays, and by meeting agreed targets in relation to call-answering. Pro-actively seek to improve quality in processing, both as an individual and supporting others in the team to do so and engaging positively with feedback when provided. Liaising with colleagues and external customers to resolve queries Complete work as allocated by senior staff, prioritising where needed to ensure that agreed targets are continuously met, escalating when appropriate. Follow all Council procedures in respect of customer feedback, including complaints Carry out any other duty compatible with the overall objectives of the Selective Licensing Team To work collaboratively and in an integrated way with colleagues, other teams and across services, providing support and input where necessary. To exercise absolute integrity in respect of all confidential matters and the confidentiality of personal and sensitive information. To maintain a safe working environment, ensuring as far as is reasonably practicable that safe working practices are adopted To champion Equality, Diversity, and Inclusion to ensure fairness in our approach, that services are accessible to all and to strengthen and amplify the. Visit ListedBuy for more information.
Company:
4healthcare
Posted:
April 11 on ListedBuy
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More About this Listing: Selective Licensing Officer
Selective Licensing Officer is a Human Resource Selective Licensing Officer Job at 4healthcare located in United States. Find other listings like Selective Licensing Officer by searching Oodle for Human Resource Selective Licensing Officer Jobs.
Selective Licensing Officer is a Human Resource Selective Licensing Officer Job at 4healthcare located in United States. Find other listings like Selective Licensing Officer by searching Oodle for Human Resource Selective Licensing Officer Jobs.