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Scheduling Coordinator
Location:
Mill Creek, WA
Description:
Washington Natural Gas is the greater Seattle choice for fast, friendly, and affordable HVAC service. We are looking for a team player that is focused, reliable, honest and hardworking & who can follow directions and complete projects in a timely manner to hold the position of the Service Dispatcher . We are looking for the right candidate, someone we can invest in. We want you to join our work family, and not just be a worker. We want you to stay and be happy in your work environment. If you are looking for a career apply with us! Work Hours : Monday through Friday 7:00 am to 3:30 pm with a half hour lunch Pay Scale : $22.00 - $30.00 per/hour DOE Why work for us? We are a growing organization with career advancement opportunities. As a family-owned company, we value your time with your family. We work hard to create a good work-life balance for our team. Learn more about us check out our website at: https://www.wanaturalgas.com/ . What we offer: Medical Dental Vision Paid Holidays Paid Vacation Sick Leave Career Advancement Opportunities Primary Job Function : Maintain the Service Technicians daily schedules and dispatch the technicians as service calls are completed. Schedule return trips with customers when parts are in. Maintain the on-call schedule for service technicians Responsibilities : Take incoming customer calls. Schedule and coordinate all service calls as calls are received. Create dispatch tickets for service calls. Dispatch Service Technicians, one call at a time. Update customer files as information is received from installation. Maintain the maintenance agreements, including billing, scheduling, and staging of materials, database information, customer hard files and renewals. Order parts for special orders. Maintain on call schedule, to include 1st on call and standby technician Happy calls / customer surveys. Other duties as assigned. Requirements : High school diploma or its equivalent. 2+ years of experience in a high call volume environment. Proficient in MS Office and ability to learn new software. Highly organized with great attention to detail. Advanced customer service skills. Ability to multi-task.
Company:
Washington Natural Gas
Posted:
December 26 2023 on ApplicantPro
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More About this Listing: Scheduling Coordinator
Scheduling Coordinator is a Clerical Scheduler Job at Washington Natural Gas located in Mill Creek WA. Find other listings like Scheduling Coordinator by searching Oodle for Clerical Scheduler Jobs.
Scheduling Coordinator is a Clerical Scheduler Job at Washington Natural Gas located in Mill Creek WA. Find other listings like Scheduling Coordinator by searching Oodle for Clerical Scheduler Jobs.