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Salesforce Administrator
Location:
New York, NY
Description:
The Salesforce Administrator and implementation specialist is responsible for maintaining and continuously improving our CRM implementation and business development processes enabled by Salesforce.com. Specific responsibilities include alignment with key stakeholders while participating in business process design and continuous improvement, and networking with external contacts and organizations to provide innovation and benchmarking opportunities for the business. Administrator will support configuration within our Salesforce.com CRM application, prepare specifications for system enhancements and customization, perform system admin role, and maintain data standard models. The administrator will also support rollouts of new functionality and act as a key liaison between our business development professionals in the business, our I.T. organization, and external professional services to ensure continuous improvement of processes and system capabilities. The successful candidate must be committed to continuous training on the job and off the job as the environment lends itself to rapidly changing technology. Must be confident in managing multiple initiatives and meeting aggressive schedules in designing and developing improved solutions for the business. The ability to understand business needs and translate those needs into technology solutions is critical. Essential Job Functions : Salesforce system management and configuration including maintaining security standards and enforcement Gathering and detailing business and technical requirements for system enhancements. Define, create, and maintain reports and dashboards to meet business needs. Provide testing and QA as needed Development and delivery of training materials for all users Proactively collaborate with the Salesforce development and other business applications team to get issues resolved timely Identify opportunities for process improvement within Salesforce Support IT leadership in backup & disaster recovery planning Education and Experience : A bachelor's degree in computer science is preferable but not required Salesforce certified administrator or Salesforce advanced administrator certification is required Knowledge, Skills and Abilities : Demonstrable knowledge: embrace the mission, vision, and goals of The Fedcap Group and execution of relevant policies and procedures. Excellent communication skills, including writing skills; demonstrated ability to structure large amounts of information into written documents that are clear and easy to understand Data modeling concepts, data extraction and transformation development Demonstrable abilities: superior communication, analytical, and interpersonal skills build effective relationships to enable fulfillment of the role of the position work remotely without regular supervision Supervisory Responsibility : This role has no direct reports. It is expected that there will be direct reports added as the Business Development Department evolves. Work Environment : This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands : The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Position Type/Expected Hours of Work : This is a full-time position, and hours of work and days are typically Monday through Friday, 8:00 a.m. to 5 p.m. but will be determined by your supervisor. Occasional evening and weekend work may be required as job duties demand. Travel : Travel is primarily local during the business day, although some out-of-the-area and overnight travel may be expected. The Fedcap Group provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. We are an EEO employer committed to diversity, M/F/D/V. About Us Mission: We are committed to improving the economic and social well-being of the impoverished and disadvantaged. For 85 years, The Fedcap Group has developed scalable, innovative and potentially disruptive solutions to some of society's most pressing needs. The Fedcap Group is the parent company of a growing number of top-tier nonprofit agencies dedicated to serving over 300,000 children and adults each year across the United States and the United Kingdom. The Fedcap Group provides educational services to every age group, vocational training in high-growth labor industries, behavioral health services, work readiness skill-building and jobs-all targeted to helping people achieve long-term self-sufficiency. The work of The Fedcap Group is structured within four major practice areas: Education, Workforce Development, Occupational Health and Economic Development, which are strategically aligned for maximum impact.The Fedcap Group also invests its time and resources in broader systems change-working in partnership with federal, state and local government to improve the way services are designed, funded and delivered. Website: http://fedcapgroup.org/ Job Posted by ApplicantPro
Company:
The Fedcap Group
Posted:
December 26 2023 on ApplicantPro
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More About this Listing: Salesforce Administrator
Salesforce Administrator is a Clerical Administrator Job at The Fedcap Group located in New York NY. Find other listings like Salesforce Administrator by searching Oodle for Clerical Administrator Jobs.
Salesforce Administrator is a Clerical Administrator Job at The Fedcap Group located in New York NY. Find other listings like Salesforce Administrator by searching Oodle for Clerical Administrator Jobs.