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Sales Associate | Sales Associate in Sales Job at Gtek Communications in Portland TX | 7116670921

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Sales Associate

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Location:
Portland, TX
Description:

Sales Associate A Sales Associate's primary responsibility is to correspond with customers, determine theirneeds and effectively assist them in becoming a Gtek customer. The Sales department is alsoresponsible for customer retention and associates will be required to attempt to save customerswho wish to cancel. As an associate in this position, you will also be responsible for attending towalk-in customers, as well as maintaining the appearance and quality of the retail store. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Answers incoming sales calls, qualifies customers and sets up new accounts. Reads and conveys basic technical data to the customer to service their needs; entersinformation to compute amounts due. Refers customer data to forward to the technical, scheduling departments as needed. Process field technician paperwork and payments, scan and attach tickets to customeraccounts. Attempt to retain customers who wish to cancel service. Collect and utilize data from cancellations to better serve current customers. Collect and understand data from competing companies in order to better communicatewith Marketing to create better sales techniques and uses based on location and market. Attend to the needs of each customer as they come into the store. Sells merchandise effectively to customers with integrity, upselling when necessary. Post transactions to customer accounts including adjustments, such as credits orincorrectly billed accounts. Reads/gathers records and/or files for purchase orders, sales tickets and charge slips tocompile needed data. Responds to emails and voicemails regarding any sales inquiries. Attend and work community events. Outside sales canvassing in the area that Gtek services Other duties may be assigned.EDUCATION and/or EXPERIENCEAssociates degree; or two (2) years of sales experience; or equivalent combination of educationand experience. Must have a valid Driver's License and insurable record.Must pass pre-employment screen, physical and background checks.OTHER SKILLS AND ABILITIES Sales - Understands our service, as well as the technologies of the internet in general, inorder to effectively sell our product; understand basic sales techniques and uses themcompetently; use meaningful, thoughtful and empathetic conversations to convertpotential customers into longtime customers. Customer Service - Manage difficult or emotional customer situations; responds promptlyto customer needs; solicits customer feedback to improve service; responds to requestsfor service and assistance; meets commitments. Benefits : Medical , Dental, Vision 401K, PTO Job Posted by ApplicantPro
Company:
Gtek Communications
Posted:
December 26 2023 on ApplicantPro
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More About this Listing: Sales Associate
Sales Associate is a Sales Sales Associate Job at Gtek Communications located in Portland TX. Find other listings like Sales Associate by searching Oodle for Sales Sales Associate Jobs.