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Robotic Process Automation Analyst : Portland, OR / SLC, UT : 111942
Location:
Portland, OR
Description:
* PacifiCorp is seeking customer:centric candidates to grow and sustain our commitment to a culture of customer service excellence, environmental sustainability and diversity, equity and inclusion. General Purpose Analyzes and evaluates business processes to identify automation opportunities and coordinate solutions between the business and RPA Developers. Works closely with cross:functional teams, including IT, operations, and business stakeholders, to gather requirements, design and implement RPA or other technology solutions, and ensure successful implementation and adoption of automation initiatives. Responsibilities:Promote a customer first culture and commit to delivering outstanding results.:Analyze business processes, conduct special studies, develop alternatives and present recommendations to management and influence management decisions.:Research and analyze relevant data, evaluate complex situations, develop creative alternatives, provide recommendations, and negotiate and influence outcomes.:Collaborate with business stakeholders to identify, evaluate, prioritize, and document business processes for automation.:Analyze and document current state processes, identify pain points and bottlenecks, and propose solutions utilizing RPA technologies.:Work with subject matter experts to gather thorough process requirements to ensure documentation is complete and accurate.:Act as liaison between business needs and IT development team.:Contribute to preparation and review of test procedures and reports.:Create ad:hoc reports, data queries, standard reports, and dashboards to support business needs.:Integrate research, team ideas, and client feedback into solution requirements.:Partner directly with business process owners to implement solutions to process defects.:Analyze root causes of business issues and develop appropriate resolutions.:Develop RPA tools, documentation, presentations, videos, and other promotional materials.:Become familiar with RPA software as time allows to enhance knowledge of how automation works and to better inform customers on bot capabilities.:Support the governance of the RPA process.:Develop and track metrics and financial projections for each automation.:Utilize feedback to improve work and build on previous learnings. Requirements:Bachelor's degree in Computer Science, Information Technology, Business Administration, Finance, or a related field; or the equivalent combination of education and experience. :A minimum of 3 years' experience in an applicable field directly related to position responsibilities.:Program design skills including development of interventions, processes, or new or modified programs to meet customer needs.:Advanced communication and interpersonal skills to interface with team members and customers to promote positive customer outcomes.:Excellent communication and interpersonal skills involving the ability to establish trust, maintain confidence, and understand social behavior and interactions.:Ability to work with all organizational levels to influence actions and negotiate outcomes:Ability to listen and communicate effectively through oral and written means.:Proficient with the use of personal computers to gather, analyze, and summarize data.:Project management and leadership skills, including the ability to work as a team member, to maintain project timelines, budgets, and deliver on commitments.:Knowledge of research, analysis and consulting techniques, Company policies, procedures, practices, and applicable federal, state, and local governmental laws and regulations. Preferences:Robotic Process Automation development experience.:Previous Utility Operations experience in a project management role. :The ability to manage client and vendor relationships. Additional Information Req Id: Company Code: PacifiCorpPrimary Location: PORTLAND Department: Rocky Mountain Powe
Posted:
April 7 on Tip Top Job
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More About this Listing: Robotic Process Automation Analyst : Portland, OR / SLC, UT : 111942
Robotic Process Automation Analyst : Portland, OR / SLC, UT : 111942 is a Human Resource Analyst Job located in Portland OR. Find other listings like Robotic Process Automation Analyst : Portland, OR / SLC, UT : 111942 by searching Oodle for Human Resource Analyst Jobs.
Robotic Process Automation Analyst : Portland, OR / SLC, UT : 111942 is a Human Resource Analyst Job located in Portland OR. Find other listings like Robotic Process Automation Analyst : Portland, OR / SLC, UT : 111942 by searching Oodle for Human Resource Analyst Jobs.