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Retail TJ Maxx Customer Service Supervisor
Location:
Plain City, OH
Description:
Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to statement jewelry, we offer exciting surprises that make the everyday a little more fun. Same with working here. Our environment is ever:changing, yet always encouraging. Each shift is a new opportunity to Discover Different. Posting Notes: TJ Maxx Store 1521 7396 SR 161 Plain City: OH 43064 Opportunity: Contribute To The Growth Of Your Career Responsible for promoting an excellent customer experience. Oversees a team of Associates at front of store ensuring prompt, courteous customer service and promotion of loyalty programs. Leads by example by engaging and interacting with all customers, and maintaining a clean and organized store. Role models outstanding customer service. :Creates a positive internal and external customer experience :Promotes a culture of honesty and integrity; maintains confidentiality :Takes an active role in training and mentoring Associates on front end principles :Trains and coaches Associates on personalizing the customer experience while promoting loyalty programs :Assigns registers, supports and responds to POS coverage needs, and coordinates breaks for all Associates :Addresses customer concerns and issues promptly, ensuring a positive customer experience :Ensures Associates execute tasks and activities according to store plan; prioritizes as needed :Communicates accurately and effectively with management and Associates when setting and addressing priorities; provides progress updates :Provides and accepts recognition and constructive feedback :Partners with Management on Associate training needs to increase effectiveness :Ensures adherence to all labor laws, policies, and procedures :Promotes credit and loyalty programs :Supports and participates in store shrink reduction goals and programs :Promotes safety awareness and maintains a safe environment :Other duties as assigned Who We Are Looking For: You :Available to work flexible schedule, including nights and weekends :Strong understanding of merchandising techniques :Capable of multi:tasking :Strong communication and organizational skills with attention to detail :Able to respond appropriately to changes in direction or unexpected situations :Team player, working effectively with peers and supervisors :Able to train others :1 year retail and 6 months of leadership experienceThis position has a starting pay range of 14.00 to 14.50 per hour.Actual starting pay is determined by a number of factors, including relevant skills, qualifications, and experience. Benefits include: Associate discount; EAP; smoking cessation; bereavement; 401(k) Associate contributions; child care and cell phone discounts; pet and legal insurance; credit union; referral bonuses. Those who meet service or hours requirements are also eligible for: 401(k) match; medical/dental/vision; HSA; health care FSA; life insurance; short/long term disability; paid parental leave; paid holidays/vacation/sick; auto/home insurance discounts; scholarship program; adoption assistance. All benefits are provided in accordance with and subject to the terms of the applicable plan or program and may change from time to time. Contact your TJX representative for more information. At TJ Maxx there's so much potential to discover something new. A new day means new merchandise, and a fresh chance to reinvent retail. Discover Different means that we want you to bring your whole self and your sense of style to work with you every day : just as Associates do throughout the entire TJX family, which includes Marshalls, HomeGoods, Sierra, and Homesense. Discover Different also means we embrace each other's differences and unique perspectives. We consider all applicants for employment without reg
Industry:
Insurance
Posted:
April 5 on Tip Top Job
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More About this Listing: Retail TJ Maxx Customer Service Supervisor
Retail TJ Maxx Customer Service Supervisor is a Customer Service Customer Service Representative Job located in Plain City OH. Find other listings like Retail TJ Maxx Customer Service Supervisor by searching Oodle for Customer Service Customer Service Representative Jobs.
Retail TJ Maxx Customer Service Supervisor is a Customer Service Customer Service Representative Job located in Plain City OH. Find other listings like Retail TJ Maxx Customer Service Supervisor by searching Oodle for Customer Service Customer Service Representative Jobs.