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Restaurant Shift Leader | Manager in Executive Job at Ian's Pizza in Milwaukee WI | 7116674696

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Restaurant Shift Leader

Location:
Milwaukee, WI
Description:

About Ian's Pizza On Halloween of 2001, we opened our first shop in Madison, WI. Mac n' cheese pizza was basically unheard of back then (sources not cited), and we were blasting Emo tunes like the angsty young'uns we were. But it's 2023, and our little restaurant franchise is all grown up now! We now have 9 shops total between Madison, Milwaukee, Denver, and Seattle. Pies are flying out of our ovens for lunch crowds, dinner rushes, and late-night munchies. We prioritize our people and communities, recognizing that without them, we're nothing! Between the collaborations with local nonprofits and our career opportunities and benefits, we are constantly working on living up to our goal of being the People's Pizza . Shift Leader Job Duties and Expectations You'll be the "big cheese" on shift! Overseeing all aspects of a shift, you're in charge of ensuring accurate and timely order completion, high food quality, excellent customer service, thorough shift task checklist completion, solid and well-assigned staffing. You will also help with training new staff and implementing any new programs, policies, or products introduced by the managers. There are staff, team, and trainer meetings, and you are expected to attend. We use Google Docs, Calendar, Drive, etc so you'll be expected to learn these tools and use 'em! Here's what you need to be a success at Ian's... Embrace and embody Ian's Standards for Customer Service and respect. Learn what to prioritize and when to ask for help. Communicate well and often. Keep busy even when no one is watching to get the job done. Arrive on time, ready to go, and follow through on tasks. Practice generosity with your time and bring positive energy to the shift. Is cross-trained in, or has a solid understanding of, all restaurant departments. 6+ months experience in food service or customer service strongly preferred. Comfortable and able to handle large sums of money. English language proficiency is required for the Shift Lead position. Be able to stand and walk for long periods of time. Be able to bend, crouch, and lift up to 20-50 lbs. Be able to use ovens, pizza cutters, and other equipment of the business. Must be 18+ to apply. Scheduling This is not your typical 9-5. Weekend and evening availability is highly preferred. Opening shifts typically start 1-2 hours before opening time, and closing shifts typically end 1-2 hours after closing time. Please check our website at ianspizza.com for our most up-to-date hours. Part time (less than 30 hours a week) or full time (30-40 hours a week) hours are available. With stands inside American Family Field and UWM Panther Arena, there's tons of opportunity to change up your work environment! We also have regular pop-ups at breweries, weddings and beyond! Offsite events either come with an extra $1/hour or very generous tips! Brewer games, for example, can have you taking home up to $20/hour just in tips! . Wages and Other Benefits Shift Leaders start at an hourly wage of $14/hour. You also get tips on top of that! Tips average to $3-8/hour depending on shift and location. Weekday shifts are on the lower end, weekend dinners and closes are on the higher end. Annual bonuses based on store profit. Amazing tips, for real. Flexible schedules. A fun, friendly work environment. Shift meal (FREE PIZZA). 40% discount when not on shift. Health and Dental Care after the first 90 days of employment for full-time. Up to 3% matching Simple IRA for full-time. PTO accrual after a year of employment for full-time. Lots of advancement and career development opportunities. Just ask!
Company:
Ian's Pizza
Posted:
December 26 2023 on ApplicantPro
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