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Resolve Wellness & Fit Societe Administrative Assistant
Location:
San Diego, CA
Description:
Rehab United is a family-owned private practice specializing in physical therapy, massage/wellness, and fitness, with a total of nine locations between San Diego, CA and Seattle, WA. Rehab United serves as the umbrella company for our massage and fitness brands, Resolve Wellness and Fit Societe. Our company prides itself on having a fun, family-oriented and community-centric culture, which has earned us recognition as one of San Diego's Best Places to Work by The San Diego Business Journal and one of the Top Company Cultures in the nation by Entrepreneur Magazine . We have also been recognized as one of San Diego's Best Physical Therapists by Expertise , as well as San Diego's Best Rehab Center and Sports Massage Provider by Competitor Magazine . Our company is positioned to grow exponentially over the next two years, and we are looking for an upbeat, friendly, dedicated, results-driven, and organized Administrative Assistant to add to our growing team! This is a full-time position with the goal of providing exemplary service and support to our Resolve Wellness and Fit Societe brands. This person will be responsible for schedule management, accuracy & efficiency of daily operations, and providing assistance the Director of Resolve Wellness and Director of Fit Societe. Come join our thriving work environment, gain valuable experience and have fun doing it! Key Responsibilities: The following is a representation of some of the main areas of focus for our Administrative Assistant. For the full job description, please contact us for more detailed information. Essential Job Responsibilities: Scheduling / Communication Open massage therapist and performance coach schedules Block schedules as needed - meal breaks, OOO, company events/meetings, etc. Calendar & coordinate meetings for each director respectively Act as first point of contact for all member-related communication Field all phone and email inquiries for members and prospects Schedule consultations for prospective Fit Societe members Call to schedule MIA (inactive) members; call to schedule waitlist clients Reporting Report status of pending and/or ongoing projects in weekly meetings with each director Routinely report stats, revenue and sales to each director Financial Process account refunds Follow-up with clients regarding declined credit cards; bring accounts to current Ensure all appointments and sessions are collected on; follow-up on any unpaid visits/sessions Payroll / Timekeeping review and management; follow-up with employees as-needed Tracking & Software Management Regularly update stats and metrics Manage all contract suspensions and terminations Develop processes for tracking all communications and keep updated at all times Assist with any changes/updates needed within Mindbody software; client merges Massage Therapy specific: Track SOAP note completion and follow-up on Assist in tracking incentive goals for Massage Therapists Hiring & Onboarding Work with HR to coordinate interviews with prospective Performance Coaches and Massage Therapists Coordinate with HR to initiate onboarding process and schedule new hire paperwork meeting Coordinate training schedule for new employees to ensure that all onboarding items are covered Setup new employee profiles within Mindbody Ordering & Inventory Process order according to inventory needs Maintain inventory tracking (monthly) Input inventory into Mindbody software for resale Required Skills: MindBody software knowledge / management Strong organizational and time management skills Customer service background; outgoing/social personality Friendly and professional client interaction; ability to anticipate needs and exceed expectations Preferred Experience: Two or more years of administrative experience preferred. Incentives/Benefits: Medical, Dental, Vision and Life/AD&D benefit options 401(k) Retirement Program with Company Match Vacation and Holiday Pay Sick Pay (in accordance with State and City law) Free Fit Societe gym membership. Discounts on massage therapy. Compensation: $18.00 - $22.00 Hourly
Company:
Rehab United
Posted:
December 26 2023 on ApplicantPro
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More About this Listing: Resolve Wellness & Fit Societe Administrative Assistant
Resolve Wellness & Fit Societe Administrative Assistant is a Clerical Administrative Assistant, Administrative Specialist Job at Rehab United located in San Diego CA. Find other listings like Resolve Wellness & Fit Societe Administrative Assistant by searching Oodle for Clerical Administrative Assistant, Administrative Specialist Jobs.
Resolve Wellness & Fit Societe Administrative Assistant is a Clerical Administrative Assistant, Administrative Specialist Job at Rehab United located in San Diego CA. Find other listings like Resolve Wellness & Fit Societe Administrative Assistant by searching Oodle for Clerical Administrative Assistant, Administrative Specialist Jobs.