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Resident Access Adviser
Location:
Coatham Mundeville
Description:
Resident Access Adviser – Hammersmith£21.31 per hour Contract – Full Time Duties/Responsibilities: The purpose of this multi-disciplined position is to deliver excellent service to residents visiting and contacting the organisation by telephone, face to face and other digital channels including chat, social media and emails. Aiming to provide an efficient and accurate service. Resident Advisers will advise on a diverse range of services resolving at the first point of contact wherever possible and ensuring services interface seamlessly with back office departments. Post holders will engage with customers through a variety of channels including telephone both inbound and outbound, web, email, face to face, SMS and written correspondence. Post holders will be expected to have excellent IT, customer service and communication skills and will acquire detailed knowledge of the orgnaisations services ensuring services interface seamlessly with ‘back office’ departments, delivering excellent standards of customer care and consistent high-quality information and advice on aspects of all the services provided. The post holder will rotate between providing all frontline services and duties and will be required to work across different locations including our contact centre in Hammersmith. This role is the front door and the first contact residents have to the organisation's services. This role has a direct impact on the organisation's reputation and associated customer satisfaction. To find out more information please contact Abbie at tment is done in line with safe recruitment practices. We are an equal opportunity agency. Visit ListedBuy for more information.
Company:
4healthcare
Posted:
March 21 on ListedBuy
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More About this Listing: Resident Access Adviser
Resident Access Adviser is a Human Resource Resident Access Adviser Job at 4healthcare located in United States. Find other listings like Resident Access Adviser by searching Oodle for Human Resource Resident Access Adviser Jobs.
Resident Access Adviser is a Human Resource Resident Access Adviser Job at 4healthcare located in United States. Find other listings like Resident Access Adviser by searching Oodle for Human Resource Resident Access Adviser Jobs.