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Reservations, Groups, Meetings & Events Team Leader
Location:
Coatham Mundeville
Description:
A fantastic opportunity for a Reservations, Groups, Meetings & Events Team Leader to join our Cardiff Bay, 5-star, voco St David's Cardiff! You will earn £28,000.00 + 10% annual bonus. We are looking for a Reservations, Groups, Meeting & Events Team Leader who will assist the Events & Reservations office to convert and maximise hotel and event enquiries and bookings to maximise revenue. Given the Team-leading nature of this role, it’s important that you have Reservations, Groups, Meeting & Events experience, whether you have previously worked in a hotel or destination venues. At voco everyone’s a host, if there’s one thing we know, it’s that a great host is at the heart of every great stay as we understand what our guest wants by delivering easy-going but attentive service. To succeed as a Reservations, Groups, Meeting & Events Team Leader, you will need: Proven experience in reservations, group management, or event coordination. Exceptional leadership skills with the ability to motivate and guide a diverse team. Strong organizational and communication skills to manage bookings and client interactions effectively. In-depth knowledge of the hospitality industry and market trends You will be: Working closely with and reporting to the Commercial Lead Ensuring enquiries are managed to maximise sales, occupancy and revenue, including up-selling equipment, F&B and relevant hotel facilities wherever possible Accurately inputting all enquiries into Sales and Catering system Compiling accurate function sheets, distributing weekly and discussing with Operations Team, accordingly, providing updates as require Actively working as part of a team to achieve the department objectives and budget Actively consider prevention, recovery and investigation of any complaints Liaise with clients to ensure that accurate details for each event & reservation are obtained To consistently deliver an excellent service to all guests and clients making enquiries or bookings. Visit ListedBuy for more information.
Company:
IHG
Posted:
January 17 on ListedBuy
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More About this Listing: Reservations, Groups, Meetings & Events Team Leader
Reservations, Groups, Meetings & Events Team Leader is a Executive Manager Job at IHG located in United States. Find other listings like Reservations, Groups, Meetings & Events Team Leader by searching Oodle for Executive Manager Jobs.
Reservations, Groups, Meetings & Events Team Leader is a Executive Manager Job at IHG located in United States. Find other listings like Reservations, Groups, Meetings & Events Team Leader by searching Oodle for Executive Manager Jobs.