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Reservationist - Tigertail & Mary by Chef Michael Schwartz
Location:
Miami, FL
Description:
$800 signing bonus, $50 gift certificate for interviewing, health insurance, life insurance and 401k General Description of Work With delegated authority, reporting to the General Manager, Restaurant Manager and the Guest Services Manager, the Reservationist is responsible for... Essential Function: Proper phone etiquette Inventory assistance Calls guest by name when speaking to them over the phone. Always asks email address via phone when taking reservation. When taking reservation, asks if special occasion. When assisting as a Host/ Hostess warmly and graciously greet all guests upon arrival. When assisting as a Host/ Hostess when possible, open the front door for guests entering or leaving the restaurant. When assisting as a Host/ Hostess when immediate seating is limited, record guest names and number of people in party. When assisting as a Host/ Hostess provide guests with estimated waiting time. When assisting as a Host/ Hostess accommodate special seating requests for guests whenever possible. When assisting as a Host/ Hostess seat guest guests based on guest preferences and balancing of customer flow in service stations. When assisting as a Host/ Hostess upon seating, offer guests a menu and inform them of their server's name. Inspect table for proper presentation and completeness. Thank guests as they leave and invite them to return. Reports to work on time and as scheduled. Understands shift ends once approved by MOD. Competencies: Interpersonal Skills - Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things. Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions. Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information. Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity. Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans. Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments. Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals.; Completes tasks on time or notifies appropriate person with an alternate plan. Qualifications : To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience: Proficient in Excel, Word, OpenTable preferred Up to 1 year experience in similar capacity Language Skills: Ability to read, speak and interpret documents in clear English. Must be able to communicate clearly with managers, kitchen and dining room personnel and guests. Physical Ability Be able to work in a standing position for long periods of time (up to 10 hours). Must have exceptional grooming habits. Reasoning Ability Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Company:
Tigertail & Mary
Posted:
December 26 2023 on ApplicantPro
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More About this Listing: Reservationist - Tigertail & Mary by Chef Michael Schwartz
Reservationist - Tigertail & Mary by Chef Michael Schwartz is a Restaurant & Food Service Jobs Chef Job at Tigertail & Mary located in Miami FL. Find other listings like Reservationist - Tigertail & Mary by Chef Michael Schwartz by searching Oodle for Restaurant & Food Service Jobs Chef Jobs.
Reservationist - Tigertail & Mary by Chef Michael Schwartz is a Restaurant & Food Service Jobs Chef Job at Tigertail & Mary located in Miami FL. Find other listings like Reservationist - Tigertail & Mary by Chef Michael Schwartz by searching Oodle for Restaurant & Food Service Jobs Chef Jobs.