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Reservation Agent
Location:
Berkeley, CA
Description:
Who We Are... Managed by BPR Properties, The Hotel Shattuck Plaza is a 199-room boutique hotel located in Downtown Berkeley, less than a 2 minute walk to the lively campus of the University of California Berkeley. The Hotel Shattuck Plaza welcomes its employees into its newly redesigned historic style with the perfect mix of contemporary design and vintage charm. To add to the flavor, the Hotel Shattuck Plaza proudly features ZINO, a lively restaurant serving Mediterranean cuisine and creative cocktails that celebrate the local harvest and culture. What We Offer... Competitive wages & benefits (FT)(Including Medical, Dental, Vision, Life, Commuter programs) Easy commute- 1 block from Downtown Berkeley BART Station, AC Transit Stop Discounts within our portfolio hotel/ Free food during shifts / 50% on off hours Excellent growth and training opportunities What We Look For... We are in search of a friendly, customer service oriented PBX operator who, through our phone support services and reservations systems, can provide quality guest service to our internal and external hotel guests. The Key Responsibilities Meet and exceed guest and team member expectations by providing Legendary Service and team workOperating hotel switchboard, telephone program, two-way radios, hotel ordering systemGreet all callers with a warm and sincere greetingAnticipate and recognize individual guest needsPass on requests in a timely and accurate manner to appropriate colleaguesAnswer all incoming switchboard calls, greeting callers in the defined manner, directing calls to the appropriate guest room or hotel personnelBe aware of daily events, restaurant, entertainment and special events in hotel areaOperate PBX as the main command center in the event of an emergencyUpdate all reservations comments and alertsAssist the Front Desk with miscellaneous tasks such as but not limited to: filing, copying, word processing Qualifications Previous front desk, reservations, and/or hospitality experience highly preferred Be Bold. Apply Now . *BPR Properties is an Equal Opportunity Employer Job Posted by ApplicantPro
Company:
Hotel Shattuck Plaza
Industry:
Hospitality & Travel
Posted:
December 26 2023 on ApplicantPro
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More About this Listing: Reservation Agent
Reservation Agent is a Hospitality Reservation Agent Job at Hotel Shattuck Plaza located in Berkeley CA. Find other listings like Reservation Agent by searching Oodle for Hospitality Reservation Agent Jobs.
Reservation Agent is a Hospitality Reservation Agent Job at Hotel Shattuck Plaza located in Berkeley CA. Find other listings like Reservation Agent by searching Oodle for Hospitality Reservation Agent Jobs.