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Repairs Advisor
Location:
Lewisham
Description:
We are working closely alongside a Local Authority in Lewisham to assist with the appointment of a Repairs Advisor , on a 5-month contract , highly likely to be extended at clients discretion. Please apply with your CV for immediate consideration. Rate of Pay : £16.00 per hour PAYE Summary: Act as the first point of contact for residents contacting Lewisham via different channels (Telephone and email) to report repair issues to their homes. To provide an effective, flexible and comprehensive administrative support service for the Responsive Repairs Service. Responsibilities: To act as first point of contact for residents to receive and resolve calls from internal and external customers including Raising repairs orders; variation requests, no access reports, requests for additional jobs and provide detailed advice to customer queries. To undertake administrative tasks for the Repairs department: supporting the responsive repairs, work scheduling and contact centre functions. Monitor, chase-up and co-ordinate repair work orders until completed. Prepare progress notes, orders and relevant statistics. Undertake data entry tasks as required and any other duties commensurate to the role as directed by the repairs management team. Upkeep of system data for all responsive repair orders. Capture and resolve errors and manage exceptions as highlighted. Qualifications: Educated to GCSE grade A-C standard Experience Experience within a B2C Customer Service or Contact Centre environment Experience within a housing service ideally repairs Please note: You should be available to work immediately or at a short notice. You should have right to work in U. K Disclaimer: Brackenberry Ltd is acting as an Employment Business in relation to this vacancy. We are committed to equality in the workplace and is an equal opportunity employer. Unless otherwise stated all of our roles are temporary, though opening assignments can be and often are, extended by clients. Visit ListedBuy for more information.
Company:
Brackenberry
Posted:
February 18 on ListedBuy
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Repairs Advisor is a Other Art & Media Jobs Repairs Advisor Job at Brackenberry located in United States. Find other listings like Repairs Advisor by searching Oodle for Other Art & Media Jobs Repairs Advisor Jobs.
Repairs Advisor is a Other Art & Media Jobs Repairs Advisor Job at Brackenberry located in United States. Find other listings like Repairs Advisor by searching Oodle for Other Art & Media Jobs Repairs Advisor Jobs.