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REMOTE Project-based roles - Bilingual Contact Centre Agent | Remote Project-Based Roles in Other 1

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REMOTE Project-based roles - Bilingual Contact Centre Agent

Location:
Toronto
Description:

Job Type: Independent Contractor Reference code : 125646 Primary Location: Anywhere in Canada (remote) All Available Locations: Fredericton, NB; Brossard, QC; Burlington, ON; Calgary, AB; Edmonton, AB; Halifax, NS; Kanata, ON; Kitchener, ON; Langley, BC; Laval, QC; Moncton, NB; Montreal, QC; Ottawa, ON; Quebec City, QC; Regina, SK; Saint John, NB; Saskatoon, SK; St. John's, NL; Toronto, ON; Vancouver, BC; Vaughan, ON; Victoria, BC; Windsor, ON; Winnipeg, MB. Do you have customer service or contact centre experience? Are you seeking project-based work? Join our roster to participate in projects in our Managed Contact Center space! What will your typical day look like? Deloitte’s Operate Next Managed Contact Centre group is actively seeking resources with customer service and/or contact centre experience to assist with upcoming projects in our Managed Contact Centre. You will work independently and remotely as part of a dynamic front-line services group of customer service professionals. As an independent contractor or temporary employee on this team, project work will vary but tasks will include: Collaborating with your contact centre and help desk teams to respond to customer inquiries via multiple channels such as phone and email. Provide exceptional customer service by providing timely and accurate responses using industry technologies. Identify opportunities for innovation and improvements in client service delivery and process efficiency. Compensation is on an hourly basis, at $22/hour. Please also note the following: 1. As part of the Procom onboarding process, you will be required to pass a background check, which includes a criminal record check. In addition, a background check will be required annually if your contract is renewed. 2. As part of the interview and onboarding process, and to ensure ongoing identity verification, you will be required to: show a piece of government issued ID during the interview so we can verify your identity;. Visit ListedBuy for more information.
Company:
Deloitte
Posted:
January 25 on ListedBuy
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