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Registered Nurse – Triage and Care Management
Location:
East Hartford, CT
Description:
First Choice Health Centers (FCHC) is a Federally Qualified Health Center (FQHC) with nursing opportunities in East Hartford, CT! The Registered Nurse - Triage and Care Management is responsible for managing urgent and emergent patient calls in addition to performing professional nursing functions to assess the severity of walk-in patients requesting healthcare services. The Triage Nurse functions as a member of the healthcare team, conducting duties such as; patient medication refills, managing providers' schedules, patient advice, and other related tasks as needed. The RN also will work directly with the care teams to develop care plans for patients with complex medical issues. This position is approximately 30% triage nurse, and 70% nurse care manager. Duties and Responsibilities Complies with all infection control policies and procedures outlined by the organization in accordance with professional, state, and federal guidelines. Triage Nurse Responsibilities Identifies patient care requirements. Manages nurse-directed patient telephone calls and from walk-in patients requesting health services. Evaluates and assesses patient's healthcare needs based on objective and subjective patient information. Coordinate and schedule same-day and walk-in appointments on the providers' schedules. Assures quality of care by adhering to therapeutic standards; measuring health outcomes against patient care goals and standards; making or recommending necessary adjustments Manages prescription refills per protocol and is responsible for the medication refill line. Utilize standing nursing orders and triage protocols appropriately. Accurately documents symptoms/complaints, nursing assessments, advice provided and patient/caller response in patient and department records. Resolves patient problems and needs by utilizing multidisciplinary team strategies as appropriate and assists in the development of case management metrics to identify opportunities to improve care. Maintains safe and clean working environment by complying with procedures, rules, and regulations. Protects patients and employees by adhering to infection-control policies and protocols, medication administration and storage procedures, and controlled substance regulations. Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies. Other duties as assigned by the Director of Clinical Services. Care Management Responsibilities Works with the care teams in completing an initial care plan and periodic revision as indicated for patients enrolled in the Chronic Care Management program, PCMH+, etc. Works closely with the care team-embedded Care Coordinators to ensure that the care plan is being executed, and any barriers to completion of the care plans are identifies and assists in identifying solutions Serves as a resource to care teams to identify goals for patients and to help with strategies to achieve these goals Qualifications Abilities: Ability to work flexible hours including rotating Saturdays and early morning /evening hours Knowledge and understanding of diverse populations with ability to work in non-judgmental manner, treating all patients with equality regardless of race, gender, religion or sexual orientation Skills & Experience: 2-5 years of clinical experience preferred 1-2 or more years' experience as a Care Manager/Case Manager working with high risk populations preferred Strong understanding of chronic disease processes Strong understanding of challenges faced by Transition-Age Youth, children with special needs, as well as those from underserved areas Strong motivational interviewing skills Attention to detail Computer skills (Microsoft Office suite; electronic medical records). Ability to work as part of a multidisciplinary team Effective communication skills (verbal and written) Listening skills Customer service skills Valid Connecticut driver's license and insurance Education: Graduated from an accredited registered nursing program approved by the Connecticut State Department of Health Unrestricted Registered Nurse license to practice nursing in the State of Connecticut Active Basic Life Support and CPR certification COVID-19 considerations: Employees at First Choice Health Centers must be vaccinated against COVID-19. Certain exemptions may apply. First Choice Health Centers is an equal opportunity employer. We value diversity and an inclusive, accessible workplace. Decisions of employment are made based on business needs, job requirements and applicant's qualifications without regard to race, color, religion, gender, national origin, disability status, protected veteran status, genetic information and testing, family and medical leave, sexual orientation, gender identity or expression or any other status protected by law. First Choice Health Centers is a drug-free work place. We participate in the E-Verify program. Job offers are contingent upon passing the employee pre-employment physical and drug screening, completion of a satisfactory background check, satisfactory professional reference check as well as other screenings as may be appropriate. Job Posted by ApplicantPro
Company:
First Choice Health Centers
Posted:
December 26 2023 on ApplicantPool
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More About this Listing: Registered Nurse – Triage and Care Management
Registered Nurse – Triage and Care Management is a Nurse & Healthcare Registered Nurse Job at First Choice Health Centers located in East Hartford CT. Find other listings like Registered Nurse – Triage and Care Management by searching Oodle for Nurse & Healthcare Registered Nurse Jobs.
Registered Nurse – Triage and Care Management is a Nurse & Healthcare Registered Nurse Job at First Choice Health Centers located in East Hartford CT. Find other listings like Registered Nurse – Triage and Care Management by searching Oodle for Nurse & Healthcare Registered Nurse Jobs.