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Receptionist - Legal Office | Receptionist in Clerical Job at Maney Gordon Zeller, Pa in Orlando F1

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Receptionist - Legal Office

Location:
Orlando, FL
Description:

Do you have a passion for people and culture? Maney, Gordon, and Zeller is looking for a receptionist that has an interest in immigration. We need someone who is friendly, bilingual, organized, and can multi-task. ReceptionistPOSITION SUMMARY:Answer inquiries and provide information to the general public, customers, visitors, and other interested parties regarding activities conducted at establishment and location of departments, offices, and employees within the organization.ESSENTIAL FUNCTIONS:1. Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.2. Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.3. Transmit information or documents to customers, using computer, mail, or facsimile machine.4. Hear and resolve complaints from customers or the public.5. Perform administrative support tasks, such as proofreading, transcribing handwritten information, or operating calculators or computers to work with pay records, invoices, balance sheets, or other documents.6. File and maintain records.7. Provide information about establishment, such as location of departments or offices, employees within the organization, or services provided.8. Collect, sort, distribute, or prepare mail, messages, or courier deliveries.9. Process and prepare memos, correspondence, travel vouchers, or other documents.10. Receive payment and record receipts for services.SKILLS:1. Speaking'Talking to others to convey information effectively.2. Active Listening'Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.3. Service Orientation'Actively looking for ways to help people.4. Reading Comprehension'Understanding written sentences and paragraphs in work-related documents.5. Coordination'Adjusting actions in relation to others' actions.6. Social Perceptiveness'Being aware of others' reactions and understanding why they react as they do.7. Critical Thinking'Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.8. Writing'Communicating effectively in writing as appropriate for the needs of the audience.9. Monitoring'Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.10. Time Management'Managing one's own time and the time of others.KNOWLEDGE:1. Customer and Personal Service'Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.2. Clerical'Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.3. English and Spanish Language'Knowledge of the structure and content of the English and Spanish language, including the meaning and spelling of words, rules of composition, and grammar.EXPERIENCE AND EDUCATION:High school diploma (or GED or High School Equivalence Certificate)Experience with Immigration is preferred, but not required. Job Posted by ApplicantPro
Company:
Maney Gordon Zeller, Pa
Industry:
Legal
Posted:
December 26 2023 on ApplicantPro
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Receptionist - Legal Office is a Clerical Receptionist Job at Maney Gordon Zeller, Pa located in Orlando FL. Find other listings like Receptionist - Legal Office by searching Oodle for Clerical Receptionist Jobs.