This listing was posted on Professional Diversity Network.
Payments Risk and Exceptions Analyst
Location:
Orlando, FL
Description:
The position is described below. If you want to apply, click the Apply Now button at the top or bottom of this page. After you click Apply Now and complete your application, you'll be invited to create a profile, which will let you see your application status and any communications. If you already have a profile with us, you can log in to check status. Need Help? If you have a disability and need assistance with the application, you can request a reasonable accommodation. Send an email to Accessibility (accommodation requests only; other inquiries won't receive a response). Regular or Temporary: Regular Language Fluency: English (Required) Work Shift: 1st shift (United States of America) Please review the following job description: Hours will be 10 AM-7 PM; preference for Spanish language fluency to assist with Spanish client needs.Under general supervision of the Operations Manager, is responsible for handling electronic payment exceptions, escalations, and reconciliations related to ACH, Real Time Payments, Wire, and/or Zelle within established timeframes in order to mitigate risk.hybrid work schedule, manager open to Orlando, FL or Greensboro, NCFollowing is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time. 1. Analyze, research, and process electronic payment exceptions and requests in accordance to applicable operating rules and regulatory guidelines.2. Analyze, research, and support in a timely manner electronic payment cases/claims/inquiries escalated by internal departments and client service centers to resolve.3. Perform outbound calls to corporate clients and internal departments to resolve exceptions.4. Perform account reconciliation, validation, and research outstanding/out of balance conditions for assigned General Ledger/Enterprise Owned Deposit Accounts in accordance to Accounting and Financial Reporting policies. 5. Maintain a working knowledge of the policy, operating rules, and regulations for applicable electronic payments. 6. Assist with periodic reviews of operational procedures in order to identify changes and enhancements to streamline processes.QUALIFICATIONSRequired Qualifications:The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.1. High school diploma or equivalent education, training, and work-related experience2. Ability to work irregular hours on short notice to complete end of day processes, and being designated as a "mission critical" teammate on a rotating schedule in the event of inclement weather or natural disaster and be available to travel to offsite backup facility for testing and recovery operations3. Excellent written and verbal communication skills providing the ability to interact with technical support personnel and senior/executive leaders4. Resourcefulness in multi-tasking, anticipating needs, and researching/synthesizing information to resolve problems in a time sensitive/high pressure environment5. Demonstrated proficiency in basic computer applications such as Microsoft Office software productsPreferred Qualifications:1. Associate's degree in Business Administration2. Knowledge and understanding of electronic payments processing3. Two years of banking experience4. Electronic payment job specific certifications (e.g.: Accredited Automated Clearing House Professional - AAP) General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist's generous benefit plans, please visit our Benefits site . Depending on the position and division, this job may also be eligible for Truist's defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work. Truist supports a diverse workforce and is an Equal Opportunity Employer that does not discriminate against individuals on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. Truist is a Drug Free Workplace. EEO is the Law Pay Transparency Nondiscrimination Provision E-Verify PDN-9bd160d3-fc4e-4fa0-9a14-a0e040ccb31e
Visit Our Partner Website
This listing was posted on another website. Click here to open: Go to Professional Diversity Network
Important Safety Tips
- Always meet the employer in person.
- Avoid sharing sensitive personal and financial information.
- Avoid employment offers that require a deposit or investment.
To learn more, visit the Safety Center or click here to report this listing.
More About this Listing: Payments Risk and Exceptions Analyst
Payments Risk and Exceptions Analyst is a Other Jobs Analyst Job at Truist located in Orlando FL. Find other listings like Payments Risk and Exceptions Analyst by searching Oodle for Other Jobs Analyst Jobs.
Payments Risk and Exceptions Analyst is a Other Jobs Analyst Job at Truist located in Orlando FL. Find other listings like Payments Risk and Exceptions Analyst by searching Oodle for Other Jobs Analyst Jobs.