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Parts Supervisor
Location:
Clarksburg, WV
Description:
Job Duties: Will supervise and schedule shuttle drivers and warehouse employees; ensure internal and external customer satisfaction; have dedicated interaction with Branch Management, Pssr's, Inventory Control, Information Technology, and Salesforce; monitor and ensure stated inventory levels; elevate Customer loyalty; promote departmental engagement; safe equipment operation and working environment; assist management in efficient Contamination Control; monitor and maintain Drop service vehicles, drops, and vendors. Provide and record employee training, guidance and discipline to guarantee stated process and policy; use established metrics to provide effective and consistent Parts performance to elevate Customer experience, achieve and maintain a top ten Caterpillar Dealer ranking. Preference given for working knowledge of parts counter process/maintenance of all parts-related reports and documentation including; daily count sheets, cash sales, backorder reports, stock transfers & receipting, core processing, COD's, WMS, Cat Commercial accounting, informing customers of backordered status, and accurate parts order entry. This position is an integral step in Parts Department succession planning. Requirements: Bachelors degree or the equivalent in Business; Supervisory experience or aptitude; the ability to coach, mentor, and develop employees; excellent presentation, communication and customer satisfaction skills; excellent computer skills including, Microsoft word, Excel, DBSi, Anteres, CID Web, OTV, and other web based parts applications. Regular Work Hours; 7 AM to 5 PM Monday Friday Weekend and after hours support as warranted
Company:
Cleveland Brothers Equipment Company
Posted:
December 26 2023 on ApplicantPro
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More About this Listing: Parts Supervisor
Parts Supervisor is a Executive Supervisor Job at Cleveland Brothers Equipment Company located in Clarksburg WV. Find other listings like Parts Supervisor by searching Oodle for Executive Supervisor Jobs.
Parts Supervisor is a Executive Supervisor Job at Cleveland Brothers Equipment Company located in Clarksburg WV. Find other listings like Parts Supervisor by searching Oodle for Executive Supervisor Jobs.