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Part Time Client Servicing Teller
Location:
Independence, IA
Description:
Come join our team and become a BankIowan! We are currently looking for a Part-Time Client Servicing Teller. We offer a competitive salary, annual performance bonus, charity donation match, volunteering opportunities and many more employee perks! Position Summary: Perform all assigned client service and operational functions as shown on the retail training checklist. Provide competent and courteous service to current and prospective clients Primary Accountabilities and Responsibilities: (95%) Accountability 1: (60%) Clients Service Greet clients by name in a friendly, courteous and professional manner. Maintain confidentiality of customer and bank information Understand Personal and Business Deposit bank products and services to readily answer basic account questions to assist bank customers. Communicate effectively with clients to identify needs and then utilize skills and tools to refer clients to the appropriate personnel for deposit accounts, loans, investments, insurance and cash management services. Assist clients with digital and e Banking products including telebanking, online banking and mobile banking products Communicate effectively with colleagues in all departments to collaboratively provide an outstanding client service Solve client complaints to the client's satisfaction within BankIowa's guidelines Process client's transaction requests accurately in compliance with established Best Practices Utilize telephone etiquette techniques to professionally handle clients calls Complete all specific client care duties as detailed on the CSR training checklist Accountability 2: (35%) Complete all Operational Duties as listed on the CSR training checklist Contribute to maintaining the professional appearance of bank premises and work areas Follow bank policies and procedures for compliance relative to the functions of the position. Employee will also be responsible for completing applicable annual compliance training as required by compliance laws, regulations and bank policy Comprehend and comply with all pertinent Bank Secrecy/OFAC/CIP policies and procedures. Complete annual training. Maintain awareness of customer expected and unexpected transaction habits. Report all anomalies to Bank Secrecy Act Officer Secondary Duties and Responsibilities: (5%) Perform miscellaneous duties as requested by supervisor relating to the bank and its functions. Other duties may be assigned Participate in client functions and community service events as a bank representative Education, Experience, and Other Requirements: High School diploma Must be bondable BankIowa is an Affirmative Action/Equal Opportunity Employer. Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability or veteran status.
Company:
Bankiowa
Posted:
January 25 on ApplicantList
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More About this Listing: Part Time Client Servicing Teller
Part Time Client Servicing Teller is a Banking Jobs Teller Job at Bankiowa located in Independence IA. Find other listings like Part Time Client Servicing Teller by searching Oodle for Banking Jobs Teller Jobs.
Part Time Client Servicing Teller is a Banking Jobs Teller Job at Bankiowa located in Independence IA. Find other listings like Part Time Client Servicing Teller by searching Oodle for Banking Jobs Teller Jobs.