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Parking Appeals Officer
Location:
Coatham Mundeville
Description:
Parking Appeals Officer Must have good working knowledge on parking appeals Key result areas/overview Parking Appeals officers are there to provide a responsive service to users of parking service Dealing with correspondence, appeals, permits, telephone, calls, income, refunds, complaints, court & bailiffs To represent the client where necessary at adjudication, attend seminars and other working groups and functions To report to the team leader on the requirements for appropriate sto Parking Appeals Officer Must have good working knowledge on parking appeals Key result areas/overview Parking Appeals officers are there to provide a responsive service to users of parking service Dealing with correspondence, appeals, permits, telephone, calls, income, refunds, complaints, court & bailiffs To represent the client where necessary at adjudication, attend seminars and other working groups and functions To report to the team leader on the requirements for appropriate stock for all functions, experience within appeals is essential for the role. The Dimensions of this role • To work within a team of officers providing the customer interface in parking services including correspondence , appeals, permits, telephone calls , income, Invoicing , refunds , complaints , courts bailiffs and data entry • To represent the client at adjudication and other external functions such as benchmarking and working groups and attend seminars as appropriate • To keep the team leader informed on cases , appeals win rates , problems with the computerised systems , process or procedures • Make suggestions for developing procedures to improve service delivery , customer focus and efficiency • To assist the team leader with reconciling payments received from various internal and external sources, trace errors and resolve • To liaise with SMPP on financial issues and use the council’s ledger • To process payments received directly at the council • To process refunds • To provide the highest level. Visit ListedBuy for more information.
Company:
Unity Recruitment
Posted:
March 21 on ListedBuy
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More About this Listing: Parking Appeals Officer
Parking Appeals Officer is a Human Resource Parking Appeals Officer Job at Unity Recruitment located in United States. Find other listings like Parking Appeals Officer by searching Oodle for Human Resource Parking Appeals Officer Jobs.
Parking Appeals Officer is a Human Resource Parking Appeals Officer Job at Unity Recruitment located in United States. Find other listings like Parking Appeals Officer by searching Oodle for Human Resource Parking Appeals Officer Jobs.