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Order Fulfillment Supervisor
Location:
Green Bay, WI
Description:
TITLE: Order Fulfillment Supervisor GENERAL SUMMARY: Oversees the warehouse order processors, part stockers and Shippers. Coordinates the processing of Work Orders. Communicates the status of Work Orders with customers, sales staff, delivery staff and other relevant personnel. Also responsible for timely and accurate billing of Work Orders. Ensures the quality and timely delivery of quality parts and communicating order processing issues. . PRINCIPAL DUTIES & RESPONSIBILITIES: Assigns work orders to staff and ensures that Work Orders are processed timely. Reports status of orders as they are being processed and communicates delays, changes, and/or any issues delaying the timely completion of Work Orders to appropriate staff, primarily sales staff. Accurately processing billing and/or Work Order cancellations before shipping or delivery begins. Serves as the Help desk for Order Fulfillment employees by making themselves readily available to answer questions from all relevant parties. Facilitates timely communication between all relevant parties and staff. Assists in ensuring quality of the product before it reaches the customer and/or in restocking into inventory. Assists in efficient loading and unloading of delivery vehicles. Assists in receiving all incoming deliveries including, but not limited to, ordered parts, returned orders, ordered supplies, etc. Responsible for appropriate documentation of all items received including issuing credits to customers within company guidelines. Responsible for timely processing of core materials. Runs employee meetings as needed. Assists in updating inventory details when software updates occur. Backs up order processing staff as needed to keep orders processed timely and accurately. Assists in the interview process for relevant staff. Ensures the safety policies and procedures are being followed by all staff. Supervise the order fulfillment staff to ensure jobs are done correctly and safely. Keeps the warehouse clean and clear of garbage and debris. Making sure OSHA laws are being obeyed. SKILLS & ABILITIES REQUIRED: Communication: written, verbal, and electronic. Computer skills. Problem recognition and resolution. Organization Multi-tasking. Clerical and analytical. Data entry and accuracy. QUALIFICATION REQUIREMENTS: EDUCATION: High school diploma or equivalent. EXPERIENCE: Data entry, order processing, inventory. Hours: At least 45 hours per week required TOOLS: None. LICENSES: None. REPORTS TO: This job description should not be construed to imply that these requirements are the exclusivestandards of the position. Employee may be required to follow any other related duties required bytheir superiors. Job Posted by ApplicantPro
Company:
Bay Auto Parts
Posted:
December 26 2023 on ApplicantPro
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More About this Listing: Order Fulfillment Supervisor
Order Fulfillment Supervisor is a Executive Supervisor Job at Bay Auto Parts located in Green Bay WI. Find other listings like Order Fulfillment Supervisor by searching Oodle for Executive Supervisor Jobs.
Order Fulfillment Supervisor is a Executive Supervisor Job at Bay Auto Parts located in Green Bay WI. Find other listings like Order Fulfillment Supervisor by searching Oodle for Executive Supervisor Jobs.