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Oncology Patient Representative, Per Diem
Location:
Ithaca, NY
Description:
JOB DESCRIPTION Job Title : Oncology Patient Representative, Per Diem Department : Oncology Reports to : Oncology Manager All the duties and standards within this document will be performed applying the mission and values of the Cayuga Medical Center; and in accordance with the code of conduct, established policies, procedures, and guidelines within the department and the Hospital. Management reserves the right to revise the job description or require that other tasks be performed when the circumstances of the job change. Job Summary : Provides non-clinical support to all providers, the clinical staff and patients of the Oncology Service line. Primary Duties and Responsibilities Patient Registration Accurately obtains or verifies complete patient demographic information Accurately obtains and verifies current patient insurance information Accurately obtains required registration documents per Cayuga Medical Center policies Support Team non-registration tasks Answer phone for all incoming calls and direct them to the correct area Provide document management for department - includes importing electronic files into Aria or the scanning of documents into Aria Responsible for confirming the successful transmission of all faxes sent from the Aria software Assist with obtaining prior authorizations for either IV drugs or oral medications as required Assist with the rescheduling of patients as necessary due to provider schedule changes Assist with the proper processing of disability paperwork, including sending medical records as needed Processes both incoming and outgoing requests for medical records Processes incoming mail and distributes it appropriately throughout the department Act quickly to address any patient concerns or questions as they arise Processing Provider Orders Schedule office and/ or treatment visits as ordered Schedule lab appointments for the CHOA draw station or fax orders to outside draw centers based on patient request When required initiates the prior authorization investigation for all scans or procedures Once authorization has been obtained are responsible for contacting central scheduling and scheduling imaging or procedure appointments based on patient preference. Ensures that completed orders and required documentation are faxed to the correct performing location. Contact patients, via phone, to update them as to date and time of scheduled scans or procedures that are not scheduled while patient is in the office. Provides test preparation instructions to patients as required Referrals to outside physicians - contacts the office via phone and send required documents Follows up with outside offices as needed to ensure that requested consult appointments have been scheduled. Contacts patients via phone to provide them with appointment date and time. Assists with obtaining records from outside providers following established procedure. SPECIFICATIONS : Education : High school diploma or GED equivalent. Experience (minimum) : 1 year as a receptionist in a medical office/ clinic/or department or 2-years ' experience in a related healthcare field. Skills/Abilities: Requires knowledge of laws, regulations, and policies governing release of information, use of medical records and research ( e.g. HIPAA, HITECH, The Common Rule); safeguards for maintaining confidentiality of protected health information; state legal reporting requirements. Licenses/Certificates/Registrations : None Job Posted by ApplicantPro
Company:
Cayuga Medical Center
Posted:
December 27 2023 on ApplicantPool
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More About this Listing: Oncology Patient Representative, Per Diem
Oncology Patient Representative, Per Diem is a Jobs Oncology Patient Representa Job at Cayuga Medical Center located in Ithaca NY. Find other listings like Oncology Patient Representative, Per Diem by searching Oodle for Jobs Oncology Patient Representa Jobs.
Oncology Patient Representative, Per Diem is a Jobs Oncology Patient Representa Job at Cayuga Medical Center located in Ithaca NY. Find other listings like Oncology Patient Representative, Per Diem by searching Oodle for Jobs Oncology Patient Representa Jobs.