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Network Operations Center Engineer (NOC)
Location:
Boston, MA
Description:
Our client base is growing so our team is growing as well! We are seeking a highly skilled Network Operations Center (NOC) Engineer to join our team. The successful hire will be responsible for designing, implementing, maintaining, and supporting our customers' network infrastructure. You will collaborate with our internal teams to ensure that our customers' network infrastructure is reliable, secure, and efficient. Some responsibilities include but not limited to: Support our customers by solving Tier II escalated service tickets Design, implement, and maintain network infrastructure, including LAN, WAN, VPN and wireless networks Research and troubleshoot alerts generated from our monitoring systems Perform proactive scans and troubleshoot vulnerability alerts Assist on installing RMM agents on devices Create maintenance windows Work with 3rd party vendors Assist on setting up OS Patch Policies against servers and workstations Deploy and troubleshoot OS patches issues on servers and workstations Install firmware updates on devices Schedule after hours work Implement timely solutions to customer issues or escalate internally as appropriate Data center tasks including system upgrades, migrations, break fix, etc. Develop and maintain network documentation Monitor network performance and troubleshoot issues Conduct routine network hardware and software audits to ensure compliance with established policies and configuration guidelines Implement various minor projects that enhance network availability, security and data integrity Troubleshoot problems with network outages, peripherals, software applications and operating systems within established standards and guidelines Configure and maintain network hardware Participates in an on-call rotation schedule with team members Implement and maintain network security measure All other duties as assigned Skills: Strong knowledge and proficiency with Microsoft Office products (Word, Excel, PowerPoint), networks and systems such as HP and Dell Experience with Microsoft Office 365 Experience with LAN, WAN, and WLAN technologies Proficiency in network protocols Experience with network security technologies Knowledge in implementation and troubleshooting network devices Technical knowledge of storage, virtualization, and compute across multiple vendors Experience working with diverse environments Demonstrated positive and professional interpersonal skills, as well as strong written and verbal communications skills Strong organizational, multi-tasking, detail-oriented and time management skills Works independently and collaboratively to resolve problems Strong documentation skills Adaptability to changing priorities Positive teamwork skills Maintains a high level of confidentiality, professionalism and a courteous demeanor Solid understanding of technology including operating systems, networking, storage, anti-virus and backup Effective critical thinking, analytical, and problem-solving skills to obtain business solutions Experience and Education: Bachelor's degree in Computer Science or related IT field, preferred 4+ years of network operations experience within a Managed Services Provider environment Prior experience working with Fortinet Technical certifications a plus or willingness to obtain certifications, preferably from the following vendors: Microsoft, VMWare, Cisco, Extreme, EMC
Company:
Focus Technology Solutions
Posted:
December 26 2023 on ApplicantPro
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More About this Listing: Network Operations Center Engineer (NOC)
Network Operations Center Engineer (NOC) is a Engineering Engineer Job at Focus Technology Solutions located in Boston MA. Find other listings like Network Operations Center Engineer (NOC) by searching Oodle for Engineering Engineer Jobs.
Network Operations Center Engineer (NOC) is a Engineering Engineer Job at Focus Technology Solutions located in Boston MA. Find other listings like Network Operations Center Engineer (NOC) by searching Oodle for Engineering Engineer Jobs.