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Move Management Assistant
Location:
Saint Louis, MO
Description:
We are seeking a dedicated Move Management Assistant to join our dynamic team at Sunrise Moving & Packing. This role is pivotal in providing exceptional customer service and ensuring the smooth coordination of our clients' relocation processes. The ideal candidate will be a meticulous organizer, an effective communicator, and a problem solver who is passionate about helping people transition smoothly to their new homes or offices. Key Responsibilities: Customer Service Excellence: Serve as the first point of contact for clients, answering phone calls and emails, addressing queries, and providing detailed information about our moving services. Scheduling and Coordination: Efficiently schedule moves according to client needs and company availability. Work closely with the operations team to ensure all details are communicated and any special requirements are met. Communication Management: Maintain clear, professional, and timely communication with clients and internal teams through email, phone, and potentially in-person meetings. Keep all stakeholders informed of schedules, changes, and updates. Documentation and Record Keeping: Accurately record all client interactions, bookings, and transactions. Ensure all move-related documents are properly managed and accessible. Issue Resolution: Promptly address and resolve any client concerns or issues that may arise before, during, or after the move, aiming to maintain high customer satisfaction. Support and Collaboration: Assist the sales and operations teams with administrative tasks, client follow-ups, and other duties as needed to support the overall efficiency of the moving process. Qualifications: Proven experience in customer service, administration, or a similar role, preferably within the moving or logistics industry. Excellent verbal and written communication skills. Strong organizational skills with the ability to manage multiple tasks and schedules effectively. Proficiency in office software (e.g., MS Office) and ability to learn company-specific software and tools. A team player with a positive attitude and the ability to work in a fast-paced environment. Detail-oriented with a proactive approach to problem-solving. What We Offer Competitive salary with performance-based incentives. Commission payments on top of salary. A supportive and inclusive work environment. Opportunities for professional growth and development. Comprehensive training on our services and operational procedures. Join us at Sunrise Moving and Packing and play a key role in providing our clients with a seamless moving experience. If you are a motivated individual looking for a rewarding position in move management, we would love to hear from you!
Company:
Simploy
Posted:
February 22 on PrismHR Hiring
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More About this Listing: Move Management Assistant
Move Management Assistant is a Clerical Assistant Job at Simploy located in Saint Louis MO. Find other listings like Move Management Assistant by searching Oodle for Clerical Assistant Jobs.
Move Management Assistant is a Clerical Assistant Job at Simploy located in Saint Louis MO. Find other listings like Move Management Assistant by searching Oodle for Clerical Assistant Jobs.