This listing was posted on Professional Diversity Network.
Medical Screener - Reception Technician (Customer Service)
Location:
Temple, TX
Description:
Responsibilities:* Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process.* In compliance with Standard Operating Procedures (SOPs), assists qualified donors in completing the screening process. The screening procedures includes but are not limited to: assessing the self-administered health history, answering basic medical questions associated with the donation process, referring donors to medical staff when appropriate and performing health screening procedures such as blood pressure, pulse, weight, temperature. Performs finger stick to obtain sample to obtain donor's hematocrit and total protein levels.* Upon completion of the appropriate training, may educate new donors on the use of therapeutic products made from donated plasma. This includes explaining the screening process, the health screening tests performed, the appointment system, donation fees, center policies, proper nutrition and any other information pertinent to the donor. Ensures that all donor questions are answered timely, accurately and professionally.* May be involved in registering applicant and transfer donors based upon completion of appropriate training and operational needs of the center.* May answer the telephone and answer callers question or transfer call to appropriate staff member.* Maintains alertness and awareness to any reaction by a donor may have during or after the pheresis process and notifies appropriate staff.* Alerts Group Leader or Supervisor of donor flow issues.* Ensures the accurate recording of donor data in the electronic donor information management system as outlined in the SOPs.* Understands the policies and procedures associated with hyper immune programs at the center if applicable.* Maintains clean efficient work environment and ensures sufficient operating supplies and forms are available as needed. Follows all Health Safety & Environmental (HSE) and Occupational Safety and Health Administration (OSHA) policies and procedures. Promotes safety in all actions.* Maintains confidentiality of all personnel, donor and center information.* May be cross-trained in other areas to meet the needs of the business.* Bilingual skills may be required, at the discretion of the organization, to meet the needs of the business.* Perform other job-related duties as assigned.Qualifications:* High school diploma or equivalent required* Minimum of three (3) months experience in a clerical or customer service related position, preferably in medical or health provider environment or equivalent combination of education and experience* Must be able to perform basic math calculationsDifferent qualifications or responsibilities may apply based on local legal and/or educational requirements. Refer to local job documentation where applicable. Our Benefits For more information on CSL Plasma benefits visit https://cslbenefits.com/cslp . About CSL Plasma CSL Plasma is one of the world's largest collectors of human plasma. Our work helps to ensure that people with rare and serious diseases are able to live normal, healthy lives. We are committed to our work because lives depend on us. Learn more about CSL Plasma . We want CSL to reflect the world around us As a global organization with employees in 35+ countries, CSL embraces diversity and inclusion. Learn more about Diversity & Inclusion at CSL. Do work that matters at CSL Plasma! PDN-9bc66cab-ade6-4d25-a76c-e2fc470cfc57
Visit Our Partner Website
This listing was posted on another website. Click here to open: Go to Professional Diversity Network
Important Safety Tips
- Always meet the employer in person.
- Avoid sharing sensitive personal and financial information.
- Avoid employment offers that require a deposit or investment.
To learn more, visit the Safety Center or click here to report this listing.
More About this Listing: Medical Screener - Reception Technician (Customer Service)
Medical Screener - Reception Technician (Customer Service) is a Clerical Customer Service Representative, Receptionist Job at CSL Plasma located in Temple TX. Find other listings like Medical Screener - Reception Technician (Customer Service) by searching Oodle for Clerical Customer Service Representative, Receptionist Jobs.
Medical Screener - Reception Technician (Customer Service) is a Clerical Customer Service Representative, Receptionist Job at CSL Plasma located in Temple TX. Find other listings like Medical Screener - Reception Technician (Customer Service) by searching Oodle for Clerical Customer Service Representative, Receptionist Jobs.