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Lead Service Manager : Atlanta, GA
Location:
Atlanta, GA
Description:
Job ID: Exempt Oldcastle Infrastructure(TM), a CRH company, is the leading provider of utility infrastructure solutions for the water, energy, and communications markets throughout North America. We're more than just a manufacturer of precast concrete, polymer concrete, or plastic products. We're a trusted and strategic partner to engineers, contractors, distributors, specifiers, and more. With our network of more than 80 manufacturing facilities and more than 4,000 employees, we're leading the industry with innovation and a safety:first mindset. Oldcastle Infrastructure : Built For Life from Oldcastle Infrastructure on Vimeo. Oldcastle Infrastructure(TM), is searching for a highly motivated Lead Service Manager to support the organization's growth strategy. This is an exciting opportunity to work with a new team to build the organization's capability to search for, qualify, track, and distribute publicly funded project leads.The Service Manager, reporting to the Director : Federal Programs, will lead a small team of Project Lead Specialist's collaborating with local commercial teams identifying qualified projects to build a pipeline and drive revenue. Key Responsibilities Lead Management stylemargin:bottom:13.0px;margin:top:4.0px::Implementing Process: Develop and manage processes for lead generation, qualification and tracking utilizing key tools and digital platforms (e.g. SalesForce): Leading: Train, mentor and develop the Lead Service Team to in order to reach departmental measures of success (e.g. of leads qualified / of leads converted) : Quality Control: Ensuring a high standard of quality actionable leads are distributed to commercial teams: Reporting: Develop key performance indicators (KPI) and dashboards designed to track performance and identify opportunities to optimize: Collaborating: Working with cross:functional teams, including Market Intelligence, ComEx and Marketing, to align strategies with overall business objectives Customer Service stylemargin:bottom:4.0px;margin:top:4.0px::Responsiveness: Respond to all types of requests in a timely manner : diagnose or troubleshoot problems for quick resolution:Advisory: Recommend feasible strategies and tactics to significantly improve business performance Job Requirements stylemargin:bottom:11.0px;margin:top:4.0px::Strong organizational skills, excellent follow:through:Demonstrated analytical ability, specifically around program measurement :Effective presentation skills. Clearly communicates; written and verbal:Occasional travel to project sites and manufacturing plants Qualifications Education and Experience stylemargin:bottom:4.0px;margin:top:4.0px::Bachelor's degree in business, Marketing, Engineering, Information Systems, or related field:5 or more years' experience (ideally in fields such as Market Research, Project Management, Building Materials, Civil Engineering) :Previous experience in managing a team:Experience in lead generation beneficial but not essential Competencies and Skills stylemargin:bottom:4.0px;margin:top:4.0px:: Process Management : Take a systematic approach in contributing to making the companys workflow more effective, efficient, and capable of adapting to an ever:changing environment.: Time Management : Focus on completing all work tasks in a timely manner, while remaining responsive enough to react to competing demands and shifting priorities; manage multiple responsibilities while staying organized and keeping on top of the important time:sensitive tasks and performing all work accurately.: Business Acumen : Make sound business decisions based on a strong understanding of the company's business model, strategic goals, and relevant policies, as well as best practices and current technologies.: Builds Networks : Builds strong formal and informa
Posted:
April 10 on Tip Top Job
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More About this Listing: Lead Service Manager : Atlanta, GA
Lead Service Manager : Atlanta, GA is a Human Resource Service Manager Job located in Atlanta GA. Find other listings like Lead Service Manager : Atlanta, GA by searching Oodle for Human Resource Service Manager Jobs.
Lead Service Manager : Atlanta, GA is a Human Resource Service Manager Job located in Atlanta GA. Find other listings like Lead Service Manager : Atlanta, GA by searching Oodle for Human Resource Service Manager Jobs.