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Japanese Speaking Airline Customer Care Advisor
Location:
Coatham Mundeville
Description:
Japanese Speaking Airline Customer Care Advisor Salary: £26,000 per annum Location: Canary Wharf, London Shifts: Monday – Friday 8-hour shifts – Night Shift - Midnight – 8. Japanese Speaking Airline Customer Care Advisor Salary: £26,000 per annum Location: Canary Wharf, London Shifts: Monday – Friday 8-hour shifts – Night Shift - Midnight – 8.00am Fully Remote role after training Contract: Full Time, Permanent Our client is collaborating closely with an international airline to assist them with bookings and customer enquiries and are looking for enthusiastic and passionate customer service professionals to join their team. As an Airline Customer Care Advisor, you will play a crucial role in booking and modifying flights for customers, managing baggage, processing claims, and addressing various inquiries. Additionally, you will be instrumental in assisting customers who have missed their flights or experienced cancellations. Your responsibilities will encompass handling incoming calls and emails, as well as making outbound calls, addressing a wide range of airline customer queries. If you possess flexibility, a positive attitude, keen attention to detail, and prior experience in the airline or travel industry, this role may be a perfect fit for you. Main Responsibilities: Assist customers in resolving issues accurately and efficiently. Respond promptly to customer queries via email or phone, delivering a friendly and professional service. Provide comprehensive airline customer service, covering changes, cancellations, lost baggage, complaints, claims, and other inquiries. Demonstrate a high level of accuracy and proficiency in using systems, including Amadeus GDS and Salesforce, for data entry. Contribute to the development and enhancement of processes and operational procedures. Troubleshoot with customers to address concerns effectively. Perform various administrative tasks as required. Skills Requirements: Japanese written and verbal. Visit ListedBuy for more information.
Company:
The Works Staffing Solutions
Posted:
January 20 on ListedBuy
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More About this Listing: Japanese Speaking Airline Customer Care Advisor
Japanese Speaking Airline Customer Care Advisor is a Customer Service Customer Care Advisor Job at The Works Staffing Solutions located in United States. Find other listings like Japanese Speaking Airline Customer Care Advisor by searching Oodle for Customer Service Customer Care Advisor Jobs.
Japanese Speaking Airline Customer Care Advisor is a Customer Service Customer Care Advisor Job at The Works Staffing Solutions located in United States. Find other listings like Japanese Speaking Airline Customer Care Advisor by searching Oodle for Customer Service Customer Care Advisor Jobs.