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IT Support Technician
Location:
Las Vegas, NV
Description:
About BradyIFS In December 2020, Brady Industries and Individual Foodservice (IFS) merged to become the largest independent janitorial supply and foodservice distributor in the Western United States. As BradyIFS, we collectively service more than 25,000 customers from nearly 40 distribution points around the country. BradyIFS focuses on solution selling, customer education, and product expertise in key commercial market segments including hospitality, education, restaurants, healthcare and more. We are THE destination for talent and careers. Come be a part of a growing organization and a winning team! IT Support Technician Responsible for serving as the initial point of contact for end users, providing support on a variety of issues by responding to telephone calls, email and associate requests for workstation, applications, or hardware related technical support. The IT Support Technician is a team member role with responsibilities of working closely with a team of technicians to support the various operating systems, hardware platforms, applications and networking technologies. Requirements: Professional certifications such as A+ certification, Cisco CCNA or Microsoft Certified Professional (MCP) preferred. Bachelor's degree in computer science or equivalent technical work experience is highly desirable 2-4 years+ of Desktop Support experience required Responsibilities: Provide 1st and 2nd level technical support for all locations, computer systems, & users. Troubleshoot user problems related to all in-house and SaS business systems. Configuration of new workstations and system parts. Perform preventative maintenance on corporate workstations, laptops or mobile devices. Resolve issues in conjunction with other staff and vendors as needed. Printer configuration and support. Asset and license management. Implementing system software and application modifications. Maintain and troubleshoot server software and hardware issues (physical & virtual). Maintain information on all support requests in ticket tracking database. Follow up with support staff and with customer to ensure satisfactory issue resolution. Respond to all support requests in a mature, friendly, and timely manner. Communicate system problems/downtime to team and management in a timely manner. Setup laptops, workstations, printers and mobile devices to corporate standards. Produce relevant technical documentation and training for the end users. Participate in developing or setting standards for IT Dept. as directed. Maintain all company Information Technology standards. Analyze data requirements and create logical and physical models of data flow. Understand and evaluate business requirements. Provide leadership in establishing and documenting data standards. Participate in the on-call support rotation to the 24/7 team. Benefits: Competitive wages Excellent Benefits including medical, dental, vision, supplemental and disability insurance 401k with company match Nine paid holidays a year Paid-time off ARE YOU "HONESTLY BETTER"? If you feel that you would be right for this position, please fill out our initial 3-minute, mobile-friendly application so that we can review your information. We look forward to meeting you! Brady is an equal opportunity employer and does not discriminate against otherwise qualified applicants on the basis of race, color, sexual orientation, religion, ancestry, age, sex, marital status, national origin, disability or handicap, or veteran status. Job Posted by ApplicantPro
Company:
Brady Industries
Posted:
December 27 2023 on ApplicantPool
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More About this Listing: IT Support Technician
IT Support Technician is a Technology IT Specialist Job at Brady Industries located in Las Vegas NV. Find other listings like IT Support Technician by searching Oodle for Technology IT Specialist Jobs.
IT Support Technician is a Technology IT Specialist Job at Brady Industries located in Las Vegas NV. Find other listings like IT Support Technician by searching Oodle for Technology IT Specialist Jobs.