This listing was posted on ListedBuy.
IT Service Manager
Location:
London
Description:
IT Service Manager : North West London : Up to GBP50,000 per annum My client is looking for an IT Service Manager to efficiently oversee the Service Desk operations for the entire IT Team. This will involve ensuring prompt and effective handling of incidents and service requests, from initial response to resolution. Monitoring service desk metrics allowing for swift intervention in case of deviations from SLAs and quality standards. Coordinating issue troubleshooting and timely escalation, as needed, ensuring smooth IT/AV support for school staff and students daily. Key Skills the IT Service Manager will have: Experienced IT Manager proficient in M365, demonstrating strong organizational and decision: making abilities from previous IT department leadership roles. Operate autonomously, overseeing day: to: day IT operations, serving as a technical escalation point, and efficiently managing the Service Desk and workloads amidst a high: paced environment with competing priorities. Possess a robust IT operational skill set, ensuring the delivery of quality IT services, with expertise spanning from back: end networking to front: end device management. Skilled in supporting and maintaining Windows 10/11 OS, with proficiency in AAD and Intune, along with hands: on experience in managing Audio Visual Equipment. Excellent communication skills (written and verbal) to compliment technical proficiency, facilitating effective collaboration and problem: solving. The successful candidate will act as an overflow IT/AV Technician when required and serve as an escalation point offering 2nd and 3rd line support to further facilitate a seamless operation and keeping the standards high. Adhering to the ITIL framework ensures efficient delivery of operational services, while also serving as a key point of contact for IT service delivery (although an ITIL certification is not necessary, HANDS: ON experience is). Additionally, you will be managing the installation,. Visit ListedBuy for more information.
Posted:
February 7 on ListedBuy
Visit Our Partner Website
This listing was posted on another website. Click here to open: Go to ListedBuy
Important Safety Tips
- Always meet the employer in person.
- Avoid sharing sensitive personal and financial information.
- Avoid employment offers that require a deposit or investment.
To learn more, visit the Safety Center or click here to report this listing.
More About this Listing: IT Service Manager
IT Service Manager is a Human Resource Service Manager Job located in United States. Find other listings like IT Service Manager by searching Oodle for Human Resource Service Manager Jobs.
IT Service Manager is a Human Resource Service Manager Job located in United States. Find other listings like IT Service Manager by searching Oodle for Human Resource Service Manager Jobs.