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IT Operations Manager - 12 month contract
Location:
Toronto
Description:
At Heart & Stroke our mission is to promote health, save lives and enhance recovery. We are committed to a culture that exemplifies our core values: CHAMPION Health, PRACTICE Humility, EMBRACE Change, DRIVE impact, LEARN and GROW and BE HEARTFELT as we work together to beat heart disease and stroke. At Heart & Stroke, we believe in equity, diversity, and inclusion; it’s embedded in our values and core mission work to support all people in Canada to lead healthier lives. We are committed to applying this principle to cultivate a welcoming environment that embraces diversity among our employees. Candidates from diverse backgrounds, including but not limited to, Indigenous peoples, racialized and LGBTQ2+ communities, women, and people with disabilities, are encouraged to apply. Who we need Are you interested in a 12-month contract leading a Tier-1 team and helping to support innovative projects that will enhance the current and future infrastructure and network systems at Heart & Stroke? Reporting to the Director, IT Operations, the IT Operations Manager is responsible for leading, mentoring and supporting a team of 3 Tier-1 Support Analysts to successfully implement and achieve process improvements, meeting preset SLAs, support communication needs and provide internal colleagues with excellent customer service. This hybrid role will be working closely with IT counterparts, business leaders and staff teams from our Toronto office at least 2 days a week, with the ability to work from home the remainder of the time. This role will also be responsible for resolving escalations and working directly with other IT team members to ensure incidents, problems and change/service requests are resolved as expediently as possible (including conducting root cause analysis and problem resolutions). Additionally, this role will assist other IT technicians to manage and support H&S networks, telecom, applications, and security on Tier 2 level. (Please note. Visit ListedBuy for more information.
Company:
Heart & Stroke
Posted:
April 12 on ListedBuy
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More About this Listing: IT Operations Manager - 12 month contract
IT Operations Manager - 12 month contract is a Executive Operations Manager Job at Heart & Stroke located in United States. Find other listings like IT Operations Manager - 12 month contract by searching Oodle for Executive Operations Manager Jobs.
IT Operations Manager - 12 month contract is a Executive Operations Manager Job at Heart & Stroke located in United States. Find other listings like IT Operations Manager - 12 month contract by searching Oodle for Executive Operations Manager Jobs.