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IT Help Desk Technician | Help Desk Technician in Customer Service Job at Bayonet Plumbing in New 1

This listing was posted on The Resumator.

IT Help Desk Technician

Location:
New Port Richey, FL
Description:

IT Help Desk Technician- Hudson Bayonet Plumbing, Heating, and Air Conditioning, a division of IES, is looking for an IT professional looking to expand his/her IT skills by joining our Help Desk Technician role. This individual is responsible for troubleshooting and resolving IT support inquiries, configuring, and deploying workstations, and providing excellent customer service via written and oral communication. The essential function of this position is to Provide technical support by working and documenting tickets in the Help Desk system Provide over the phone support for end-users Assess tickets to determine priority and severity of issues Respond to inquiries and assist end-users in a professional and timely manner Setup and configure new workstations and accounts for new hires Responsible for maintaining PCs, Printers, peripherals, and other software and hardware issues Install, configure, and upgrade PC software, drivers, and maintenance tasks Requirements Ability to assess and identify the computer, printer, phone, and tablet issues Ability to explain technology in an easily understood manner Strong planning and general project management skills Self-directed, with the ability to work independently Pays attention to detail Possess excellent communication and customer service skills Strong planning and general project management skills Benefits: Medical, Dental, Vision, and supplemental insurance Company-paid life insurance 401K plan Paid Holidays Powered by JazzHR
Company:
Bayonet Plumbing
Posted:
April 19 on The Resumator
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More About this Listing: IT Help Desk Technician
IT Help Desk Technician is a Customer Service Help Desk Technician Job at Bayonet Plumbing located in New Port Richey FL. Find other listings like IT Help Desk Technician by searching Oodle for Customer Service Help Desk Technician Jobs.