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IT Help Desk Technician
Location:
Pleasant Grove, UT
Description:
IT HELP DESK TECHNICIAN ASEA is looking for a talented and enthusiastic IT Help Desk Technician to join our team. ASEA, a global leader in cellular health, is dedicated to providing a sustainable lifestyle by delivering high-quality health products through a direct-selling distribution model. ASEA offers first-to-market products that affect health at the genetic level. We're regularly included on Utah's Best Places to Work and have a tight knit team that work hard and play hard. Perks include working in a brand new, very cool, office space (complete with ping pong table and soda fountain) coupled with great opportunities for personal and professional growth. SUMMARY: The Help Desk Technician works to manage corporate technology needs, including implementing and maintaining work stations and other infrastructure in multiple sites. Primary duties include solving a variety of OS, application, and other problems, both remote and onsite. The position demands expert knowledge in windows systems, applications, and basic networking. RESPONSIBILITIES: Troubleshoot a broad range of desktop and server problems. Perform hardware and software installations. Assist employees with desktop, systems, updates, Microsoft, and other issues. Provides IT support over the phone and onsite. Documents service tickets and final resolutions. Maintains broad knowledge of new technologies and identifies those that may benefit company. Implements and upgrades corporate systems and networks. Team player of a 24x7 support staff, which requires periodic on call and weekend support. Other duties as assigned. QUALIFICATIONS: 3+ years advanced troubleshooting of desktop OS and application issues. Strong soft skills, including customer service and friendly personality. Excellent relationship building and communications skills. Ability to install and manage Windows and Mac systems. Fundamental understanding of TCP/IP and DNS. Exposure to active directory and corperate environments. Net+, A+ and/or CCENT certifications a plus. Working knowledge of Active Directory administration and other MS technologies. IT certificates a plus (e.g., CCNA, Microsoft, CompTia). Broad and thorough experience with IT support required. Experience with MLM or network marketing a plus. Ability to operate without close supervision and handle significant time and other pressures. If you'd like to be part of a great team, are ready to take on a challenge and make a difference within our company, apply today. We offer a competitive wage and excellent benefits package including 401(k), medical, dental, vision, life, disability, supplemental insurance, paid time off, and free company products. Job Posted by ApplicantPro
Company:
Asea
Posted:
December 26 2023 on ApplicantPro
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More About this Listing: IT Help Desk Technician
IT Help Desk Technician is a Customer Service Help Desk Technician Job at Asea located in Pleasant Grove UT. Find other listings like IT Help Desk Technician by searching Oodle for Customer Service Help Desk Technician Jobs.
IT Help Desk Technician is a Customer Service Help Desk Technician Job at Asea located in Pleasant Grove UT. Find other listings like IT Help Desk Technician by searching Oodle for Customer Service Help Desk Technician Jobs.