This listing was posted on The Resumator.
IT Help Desk Co-Op
Location:
New London, WI
Description:
Title: IT Co-Op Division: Enerfab Shared Services/Enerpipe Location: New London, WI Direct Report: Senior Manager of IT Infrastructure Company Description: Enerfab has over 120 years of experience, offering fabrication and construction capabilities to a wide variety of customers for the chemical, food & beverage, oil & gas, heavy industrial and power industries. Founded in 1901, our company began making sealants and lacquers — including a patented formula for brewer’s pitch — for beer tanks and vessels. Over the last century, our expanded capabilities, project experience, safety record, and commitment to quality have made Enerfab one of the industry leaders in shop fabrication, field erection and construction and maintenance services. Are you Built for the Challenge? Enerfab and the co-op student program go way back - We have been incorporating co-op students into our organization for over 40 years, with the lens that this program can be mutually beneficial for the future. We feel that it is with this intention and our corporate culture that we create a workplace that is desirable to both excel and grow as business professionals. In fact, there are several folks on our management teams that got their start as Enerfab co-op students. Position Description: The successful candidate will be responsible for providing internal support for IT requests. This position will be as part of a team that is the first line of support responding to requests and providing exceptional customer service to a variety of internal clients ranging from field workers to the executive team. Responsibilities: Provide technical assistance over the phone, electronically (email, chat, texting), and in-person to both internal users and external customers. Install, test, and configure new laptops, printers, VoIP phones, peripheral equipment, and software. Provide IT support and resolve problems over remote sessions with end-users. Assist with onboarding of new users by deploying new laptops/systems using standard hardware, images, and software. Diagnose, resolve, and document technical hardware and software issues. Become familiar with and use company productivity tools such as the ticketing system, knowledge base, and phone functions. Qualifications: Currently enrolled in a collegiate program working towards a degree in Information Technology or related degree. Possess good verbal/written skills to provide effective phone, desk-side, and email support. Possess knowledge of computer network hardware. Have proficiency in the Microsoft Operating system. Job Type: Full-Time, TemporaryHours: 40 hours weeklyRate of Pay: $20.00 per hour WORK ENVIRONMENT AND EXPECTATIONS Job duties are performed mainly within an established office environment under normal lighting and climate-controlled tolerances. The noise level in the work environment is usually low to moderate.Requires a consistent physical presence at the office to oversee shared services functions and employees, normally achieved by working standard business hours. Certain positions will require flexibility of working hours to meet the demands of the job and the direction of the manager. The work environments are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. PHYSICAL REQUIREMENTS Prolonged periods of standing and walking. Requires lifting, positioning, pushing, and/or pulling. Prolonged periods sitting at a desk and working on a computer. This job description does not constitute a written or implied contract of employment. This job description is not intended and should not be construed to be an exhaustive list of all responsibilities, skills, efforts, or work conditions associated with the job. Furthermore, the employer reserves the right to revise or change job duties and responsibilities as the need arises.Enerfab is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or status as a protected veteran or any other protected class under federal, state, or local law.In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire. Applicants must be authorized to work for any employer in the U.S. Powered by JazzHR
Company:
Enerfab
Posted:
February 6 on The Resumator
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More About this Listing: IT Help Desk Co-Op
IT Help Desk Co-Op is a Customer Service Help Desk Job at Enerfab located in New London WI. Find other listings like IT Help Desk Co-Op by searching Oodle for Customer Service Help Desk Jobs.
IT Help Desk Co-Op is a Customer Service Help Desk Job at Enerfab located in New London WI. Find other listings like IT Help Desk Co-Op by searching Oodle for Customer Service Help Desk Jobs.